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5 Reasons Custom Software Development is the Best Investment You Can Make

November 23, 2017
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Photo by William Iven on Unsplash

Photo by William Iven on Unsplash

Is Custom Software Development right for you? As a business owner, you know the struggle of finding a software program or system that covers all your business needs. When you purchase an off-the-shelf software system, you can run into several different kinds of problems. One problem with an off-the-shelf software system is that the programs might not fit all the components of your business. As a result, do you change your business practices to fit the program? Or, do you duplicate the work? Either option is time consuming as you adjust to fit the software options that you have.

Another issue with an off-the-shelf software system is that your business might be small when you begin operation. As a result, you purchase a software package that fits your needs as a start-up. Then, you begin to grow. What do you do if your software program can’t expand to fit your new business needs? You’re left with purchasing a software program for a larger business that fits your company’s growth. However, this is at the expense of re-inputting all of the data you had previously entered into the old system. The change from the old system to the new system is going to take hours, if not days, to replicate the work.

What to do to eliminate these issues from occurring? A Custom Software Development system designed for your business. Designing your own custom software is the best investment you can make long-term to continue your business growth, efficiency, and cost effectiveness. Although, Custom Software Development can be more expensive, a system designed specifically for you can save you money in the long-term. Let’s explore 5 reasons Custom Software Development is your best investment.

Customized for Your Business

Custom Software Development for “your” business. A team of experts will capture what your business does and utilize all the information you need to optimize your business. The team will incorporate systems to increase your production rates. The team can also incorporate systems to assist in more consistent delivery of services or products. In addition, the system can also design a system to help reduce variances or tighten tolerance for errors. Lastly, the team will design a system to eliminate the need for duplication and the integration of data. There will no longer be the need for staff in one department to input the same data that another department has already put into the software system.

Use of Data in Innovative Ways

The system can be complex enough that different data sources can be integrated. Systems that had never previously spoken to each other; can now “talk” to each other. What data are we talking about? We’re talking about data such as email, video, and brochures that were unusable. With Custom Software Development, these types of data can be put into one system and cross-referenced with each other.  In the past, it took staff members countless hours of tedious data input to capture these unique information sources.

Accessibility

Custom Software Development can be designed to allow different levels of employee access based upon varying degrees of security access. If all employees need access to customer’s names, then all staff will have access. However, not all staff may need access to billing information. In those situations, access to billing information is restricted to only the CEO and the billing department to safeguard the privacy of your customers.

Security

Custom Software Development is more secure than an off-the-shelf software system. When purchasing a software system from a box store, you have the same system as hundreds of other businesses and thousands of individuals. With that number of people using the same system, it is likely that a computer hacker has already discovered ways to breach the system and steal records. The benefit of Custom Software Development is that it is unknown. As a result, a computer hacker will not want to put in the effort needed to analyze a new system. The novelty of the system will have the hacker moving to a known system.

Flexibility

The last benefit of Custom Software Development is flexibility. What you buy off-the-shelf remains the same. Whatever the software program offered when you purchased it does not change over time. There will come a time when your original system will not fit the expansion of your business. With Custom Software Development, your software system can expand to fit the growth of your business. Custom Software Development is scalable to your business needs.

Ayoka Custom Application Development

How can you get a customized application development system designed specifically for your organization’s needs? Contact a professional developer and sit down to discuss your specific needs. Focus on the end results that you are looking to achieve and how your changes can help your customers. With the right customized application development system, you can become more efficient or build your operational capacity.

If you are an organization and searching for ways to improve your information management, then look no further than Ayoka. We will increase your productivity while still maintaining the security of your business records. Our custom application development emphasizes local, hands-on interaction, and discovering the needs of the end-users.

For the business focused upon service delivery, the team will incorporate systems to increase your production rates. In addition, the team will implement systems to provide more consistent delivery of services or products. Lastly, the systems developed will reduce variances or tighten tolerance for errors. This makes us ideal for providing increased accessibility, efficiencies, and security to your business through their custom application development.

Contact Ayoka Now

Don’t make customized application development complicated. If you want expert advice to guide you through the process and help you get the most out of your software, contact Ayoka. Ayoka is an experienced industry leader. Call (817) 210-4042 and start today.

How Your Customer’s Benefit from Custom Application Development

November 16, 2017
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custom application development Photo by Štefan Štefančík on Unsplash

Photo by Štefan Štefančík on Unsplash

As a business owner, you know that when you benefit so do your customers. Custom application development is just one way you can help your customers while benefitting as well. First, you may have questions about what custom application development is. In this case, custom application development is the development of software for a specific group of users or a single user within an organization or business.

Problems with Mass-Produced Software Programs

When an organization is searching for a software application system, they have specific needs in mind. While not consistent, sometimes mass-produced software program works sufficiently for the applications needed by the organization. For example, an organization may need a simple program that monitors employee’s time and attendance. But, what happens when those mass-produced software applications don’t fit the needs of your business? Do you spend the time to modify your entire organizational structure to work around the software differences? If you do, you are taking time away from your customers.

You need to decide if you should purchase a second software program, putting some of the data into each program. What if the two systems don’t talk to each other? It would make the information unusable. Moreover, it could negatively impact employee morale by causing unnecessary and wasteful changes. Don’t underestimate the impact on morale when organizational practices are changing for no apparent reason. When your employees are irritated with making unnecessary changes it also frustrates them, leading to them to rebel against the changes. They often see a loss of productivity and reduced inefficiency due to learning the new system. In return, they might take their attitude out on your customers or fall short of their quotas. It is more prudent to save changes for actions that make your business more productive and efficient.

A Better Purchasing Experience

What can make your customers have a better purchasing experience? Consider a custom application development for your organization that also fits the exact needs of your employees. The new software eliminates duplicate work and shares different types of data that would have never been cross-referenced before. It also solves specific needs and problems that your employee’s face. Although change is difficult for your employees and there will be a learning curve with any new system, the custom application will make their jobs easier, save them time, and produce results that they’ve never been able to do before. With better efficiency and production, your employees will be able to focus on your customers and provide them with better customer service, have time to craft new products, improve marketing, and target prior customers for new services.

Custom Application Development Is Scalable

What is another benefit to a customized application development system? Scalability. Many of the off-the-shelf software programs that you can purchase are cheap to purchase. While this sounds good, the results are not. For example, software designed for a small organization won’t work for your medium-sized organization. The software program will not be sufficient for what you need. What about a program for a large organization? The off-the-shelf software program might have a decent price, but it could be expensive to license and operate long term. Again, the cost to your customers is that you are using operating systems that can’t expand as you grow.

Added Security

The safety of your customer’s personal information should be your primary concern. If your customers can’t trust you to keep their data private and secure, they will no longer be your customers. Customized application development provides added security to your organization, regardless of the value you place on your product. Unfortunately, many hackers research these off-the-shelf software applications. As a result, they easily identify ways to breach the security of these systems. In the end, it puts your organization at risk for theft or manipulation of data.

There would be nothing worse for your reputation than waking up to find you’ve been hacked. Hackers work to steal all your customer’s names, credit card types, and credit card numbers. Sadly, this results in them spending hours and days trying to repair their credit. With a custom build application, you will reduce the attractiveness of your business to hackers. It takes too long for a hacker to analyze a new system and learn its weaknesses. They would rather exploit ones they already know.

Decreases Expenses

With off-the-shelf application systems, a software company can stop operation and disappear; leaving you with your data in a non-maintained system. The expense and downtime of changing unexpectedly can be costly to your business as customers move on to other companies that can solve their needs right “now”; while you are wrestling with the cumbersome process of transferring data to a new system. While customized application development is more expensive than purchasing a commercial off-the-shelf (COTS) software program your customers can benefit from your costs savings by eliminating delays and/or working around “cookie cutter” application.

Ayoka Custom Application Development

How can you get a customized application development system designed specifically for your organization’s needs? Contact a professional developer and sit down to discuss your specific needs, focus on the end results that you are looking to achieve and how your changes can help your customers. With the right customized application development system, you can become more efficient or build your operational capacity.

If you are an organization and searching for ways to improve your information management, then look no further than Ayoka for services that will increase your productivity while still maintaining the security of your business records. Ayoka custom application development emphasizes local, hands-on interaction, and discovering the needs of the end-users. This makes Ayoka ideal for providing increased accessibility, efficiencies, and security to your business through their custom application development.

Contact Ayoka Now

Customized application development for organizations does not have to be complicated. If you want expert advice to guide you through the process and help you get the most out of your software, contact Ayoka. Ayoka is an experienced industry leader. To get started with your custom application development for your organization, call (817) 210-4042.

Five Long-Term Advantages of Custom Software Development

November 12, 2017
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Photo by Charisse Kenion https://unsplash.com/photos/5vl1eKNp98s

Photo by Charisse Kenion https://unsplash.com/photos/5vl1eKNp98s

Custom software development gives businesses far more than a temporary boost in profits. These products’ greatest advantages actually grow with time, helping your business expand, and supporting new developments as they appear. Custom software helps you earn more, spend less, keep your best employees, and expand more easily.

Reduced Overhead


Custom software development changes how your business handles overhead costs. A single program can reduce labor expenses significantly along with reducing overall waste. It does this by streamlining workflow, eliminating the need for extraneous programs, and creating practical shortcuts for the most common daily procedures. Reducing tech support costs is another way custom products trim overhead expenses. We will go into more detail about how custom software makes tech support more efficient later. Ultimately, however, custom software saves on tech support, repair fees, and emergency software solutions by causing fewer problems. These savings rise over time.

Rising Profits


Many of the same elements that help custom software reduce overhead also contribute to increased profits. When your workflow is smoother and faster, employees can get more work done in a shorter span of time. The fewer programs employees have to switch between, the faster they can accomplish a task. Employers not only spend less on labor but earn greater profits for every hour of work they fund.

However, custom software boosts profits by offering more than solutions for off-the-shelf programming problems. Custom software development allows developers and clients to work together to accomplish goals and target unique opportunities. Many of these goals relate to long-term growth and practical measures that support it such as customer retention and secondary service options.

Employee Retention


Few things cost a business as much as employee turnover. Rapid turnover creates high training costs, lower productivity, and increased recruiting difficulty. Employees want to find stable, long-term employment. When they are expected to meet high-performance standards while using unnecessarily complicated software, however, job satisfaction drops. Soon the break room is full of employees job hunting online during their lunch hour.

Although a lot of different elements contribute to job satisfaction, it’s important to give employees the tools they need to succeed. Custom software development takes this principle a step farther by including employee concerns and ideas in planning. Developers speak with the employees who will use the new product to discover what worked and didn’t work in the old system. This inclusion and consideration emphasize how important your employees are. It establishes their value. Their insight is very valuable to developers, too, so all parties benefit. The client gets the best possible product, the developers know they have done their job well, and employees have a better system to use.

Superior Tech Support Options


Custom software development often comes with limited tech support as part of the initial sales package. It’s easy to extend those benefits, however, and developers offer genuinely superior tech support for their customers. This is due to the amount of time developers spend getting to know a client’s system as part of initial development. Good products must communicate well with other applications and run smoothly on the client’s chosen operating system. Developers know clients’ systems as well or better than the clients’ own IT team.

Lack of knowledge hinders third-party emergency IT teams. Even if you only used off-the-shelf solutions, it would take precious hours for hired IT professionals to look through and understand your system. Developers already know your system, so they can respond to emergencies faster. They may have an idea of what’s causing the problem before they even arrive on the scene.

On top of these benefits is the fact that custom software is far less likely to cause problems in the first place. Since it is custom-built to suit your unique system, it works better with other applications and programs in your system. Off-the-shelf software is designed for the industry average, so if there is anything special about your business, the very things that make you unique could also be the cause of major technical problems.

Easier Expansion


When your business grows, custom software development allows you to grow your software solutions to match developing needs. If you hope or plan to expand in the near future, developers can easily add spaces for expansion in the future. You don’t have to pay for more than you need now, but the groundwork for expansions are already laid. Off-the-shelf solutions cannot match this level of customized flexibility.

If you plan to grow, you need software solutions that can keep up with and support you. Custom software development gives you the unique advantages you need to succeed while trimming overhead, improving customer retention, and more. No off-the-shelf program can match these benefits. To improve your business’s long-term productivity, choose the only software that can work as hard as you do.

 

How Custom Software Development Services Improve Communication

November 9, 2017
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Photo by Quino Al https://unsplash.com/photos/4SNUcHPiC8c

Photo by Quino Al https://unsplash.com/photos/4SNUcHPiC8c

Communication is the backbone of businesses in every industry, and nothing improves communication like custom software development services. Developers begin with their clients’ needs and form unique solutions that target every level and type of interaction. A single product may improve person to person communication, communication between applications, and even the interaction between employees and their software tools.

Person to Person Communication


Every business has a unique communication model. This is formed by chain of command, available hardware, the nature of services offered, special procedures, and more. So, it’s easy to see how off the shelf solutions fail to allow for this diversity. After all, a premade solution is designed to cater to industry averages. Many manufacturers seek to account for communication style diversity by including customization, attachment, and integration options. However, these often fail to completely meet a business’s needs. Without a reliable system, communication breaks down, and this leads to serious consequences. A failed message could mean a death in the case of hospital staff, emergency dispatchers, or stand-by nurses. Failed communications cause losses in any industry, however, and could easily cost thousands in wasted labor, missed opportunities, and lost resources.

Custom software development services avoid this problem simply by being what they are. Each custom product begins with the client’s needs, and developers build up from a client’s unique communication model. This means their custom products never face the obstacles off the shelf products inherently encounter. Businesses with especially complex systems of communication need individual solutions. Such business include emergency services, large scale manufacturers, shipping companies, and more. In the age of complex, online trade and sales, even small businesses need advanced communication solutions. Communicating an order, sending a confirmation, or simply summoning an employee to fill a particular role shouldn’t be difficult. These are all essential, daily functions, and it’s imperative to use a system that makes these tasks easier and more reliable.

Application to Application Communication


Your applications speak to each other, and interruptions in this type of communication lead to serious technical problems. These could range from an email that fails to arrive to an entire computer freezing. The API (application programming interface) that governs each of these conversations between applications is the root of many failed functions, glitches, and frozen computers. Although developers behind premade software solutions do their best to smooth out these interactions, it helps to know what other programs the final product will interact with. By understanding your ultimate goals for a piece of software, custom software developers can build better APIs to allow specific types of standardized interactions and create fluid WebSocket integration.

Custom software development services also help software integration go more smoothly. Good custom software developers oversee installation and integration personally. This prevents accidents and reduces overall downtime for applications and software services. Custom software creates fewer long-term risks as well. Most computer problems stem from conflicting programming. When developers build a software product for an individual client, they consider existing software and applications already in use. This allows them to work around potential issues and prevent freezes and glitches. New software arrives ready to communicate seamlessly with the software your business already relies on.

Person to Application Communication


In order to read this article, you’re communicating with a number of applications. It should feel effortless, and you probably don’t have to stop and think about each action. Unfortunately, many advanced software solutions do not cater to the user experience. While the software may work with other applications well, it’s useless if it cannot quickly and accurately communicate with the user. Clients need easy access to the core features of their software, and the layout must favor any process the software is a part of. Generic dashboards and intuitive design only go so far. After all, intuitive design for a private email application looks dramatically different from a customer service representative’s filing software. The design must come from the product’s role, and no premade software product’s designer knows exactly how and where the software will be used.

Team to Goal Communication


Custom software development services tailor software to meet a specific goal. The best developers visit in person to observe how clients operate and take time to interview employees who will eventually use the finished product. This allows developers to fit the new product into employee’s established workflow and avoid delays during transition. It also allows them to figure out the most efficient design for new users. So, they can see what product layouts the employees favor, and which ones bog down production. However, no remote developer for a premade software product could apply these insights, but the unique advantage of custom software development services is that they can see and understand everything that sets your business apart. Custom software products are made for the specific path your business follows.

Without good communication, any business will fall apart. To get the message across accurately the first time, choose the only option tailored for your unique business model, software applications, and workflow. Custom software development services can tackle any communication issue, and they may even rectify problems you didn’t know you had.

Three Ways Custom Software Helps Retailers During the Holiday Season

November 6, 2017
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Photo by Igor Ovsyannykov https://unsplash.com/photos/KxXPDN1CUeg

Photo by Igor Ovsyannykov https://unsplash.com/photos/KxXPDN1CUeg

The holidays bring shoppers out in force, and retailers with custom software have the tools to make the most sales. The right software transforms holidays from a chance to make a few more sales to an opportunity to win new customers and match the rest of the year’s earnings combined. In order to meet these goals, businesses must rethink their multi-channel selling systems, ensure they have the supply to meet the demand, and trim costs as much as possible. Although a single piece of custom software may not be able to meet all of these needs, a basic suite of programs could revolutionize a business’s holiday earning ability.

A Better Multi-Channel Selling Experience


Online sales rise every year, making multi-channel selling a critical strategy for businesses of all sizes. Offering multi-channel selling, however, demands an extremely high level of organization and communication between different software products. Even a basic arrangement demands links between physical point of sale stations, online shopping cart applications, and inventory lists. A better system includes connections to warehouses and even vendors. This allows customers seeking sold out items to see how long it will take for backed-up orders to arrive, or how long it will take their local store to replenish their stock. This kind of advance service and preparation make all the difference for customers struggling to find the season’s most popular items.

The right custom software provides the necessary links and channels of communication without interrupting a customer’s experience. Retailers need these powerful tools in order to handle increased demand. Online shoppers want lots of information and a good shopping experience on the go. You need applications that can handle big data while simultaneously monitoring available stock. The business that provides information and products fastest wins.

You need software that can handle the pressure of the holiday rush without damaging the user experience. Happy customers buy more, creating opportunities for additional sales. Customers are more likely to make extra purchases online. This makes the holiday season an especially important time for online storefronts. Custom software development makes techniques like cross-selling much easier, so you can hit goals faster. If your online sales portals do not utilize custom solutions designed to cater to your unique customers, then you are missing out on a huge number of add-on sales.

The Right Products, in the Right Place, at the Right Time


It takes more than pretty decorations and good customer service to win over busy customers during the holiday rush. Supply chain management is essential. There is no time for accidents, delays, or faulty shipments. Speed is everything. Unfortunately, most software cannot keep up with sudden bursts of demand. Holiday season is also breakdown season. POS systems fail, inventory lists become scrambled, and everything that can go wrong will go wrong. These accidents aren’t limited to retailers, unfortunately. They hit vendors, manufacturers, and shipping companies, too.

Without the right stock available in the right store at the right time, holiday sales simply won’t happen. Many retail businesses rely on the holiday season to make their annual goals. Sometimes holiday sales provide a safety net of savings for slow points early the following year. High sales mean survival and growth. So, how can retailers get ahead of these problems?

Custom software provides the kind of logistics control businesses need to overcome delays. Planning ahead is easier with the right software. Custom products can also solve your business’s unique holiday supply problems. You may need automated controls to reorder stock when it gets low, or you could require a system that can handle multiple vendors in case of emergencies. No matter what supply chain issues you face the right software solution is your answer.

Trimming Costs


The holiday season may be an opportunity for customers to increase spending, but it’s a great time for businesses to cut back. Custom software gives businesses the tools they need to aggressively pursue reverse logistics, overhead reduction, and other revenue-saving techniques and policies. Although everyone wants to save money, it’s extremely difficult to make significant changes without upsetting your workflow.

Custom software allows retailers to use advanced techniques to save and reuse potential waste products, reduce excess labor through scheduling adjustments, and much more. Since custom software is designed to suit your individual needs, it’s easy to customize products to address specific concerns. Many cost reduction training seminars and products miss the mark because they don’t take businesses’ unique needs into consideration. Custom software never poses that problem.

There is no way to guarantee sales numbers during the holiday rush, but it’s easy to make huge profits with the right tools. Custom software gives online shoppers a more reliable, pleasant experience without confusing inventory numbers. The right solutions can keep supply chains moving and cut back overhead at the same time. Don’t shop around for the best software solutions. Have them build custom.

 

How Custom Software Development Pays for Itself

September 28, 2017
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Photo by Farzad Nazifi on Unsplash

Photo by Farzad Nazifi on Unsplash

Many business owners see custom software development as a prohibitively expensive investment. However, custom software pays for itself better than any off-the-shelf solution ever could. Savings range from expected benefits, to work speed and workflow, to smoother operations and reduced risk of cyber attacks. These benefits are entirely unique to custom software due to the way it is made and the types of problems it solves.

Improved Work Speed


Faster work is more profitable work, and nothing improves work speed like custom software development. An essential part of good custom software development is a series of interviews with individuals at various levels of the client’s business. In addition to the business owners, developers have discussions with the workers who will interact most with the new software. This insight allows them to see exactly how their new solution can fix existing problems. If the old system is too slow, has too many options, has too few options, or lacks essential functions, developers can transform complaints about the old to make the new system better.

Custom software is an opportunity to take advantage of employee creativity, too. In addition to complaints, employees can share their ideas and requests with developers, and these will be brought into meetings as possible development options. Custom software development isn’t like any other process. It’s a cooperative endeavor that is most effective when developers and clients work as one. This leads to a truly optimized product that can revolutionize day to day labor speed.

Fewer Necessary Applications


The more complex your solutions are, the more time it will take employees to navigate them. Extra third-party applications also slow down computers, increase the chance of a cyber security breach, and make the IT department’s life more difficult in general. Although there will always be a few tasks that require some application-switching, this should never be the normal work path for frequent tasks. We already talked about how time is money, and nothing slows speed like juggling multiple programs. Slowed service also irritates customers. Combined with the system risks we just mentioned, patchwork-application workflows are one of the greatest threats to a business’s success.

Custom software development gives businesses exactly what they need in a single solution. There are no unnecessary features to drain memory and processing speed. Every aspect of the software serves the business’s unique, specific needs. This means custom software is better for your hardware, better for your employees, better for your clients, and better for security. That is a lot of benefits from a single product.

Potential for Fewer Tech Problems


Third party off-the-shelf applications always pose a measure of risk to your business, even if you don’t have to utilize multiple products for a single task. When developers create off-the-shelf solutions, they aim to address industry averages and medians. No business matches those statistics exactly. This affects not only workflow concerns, but also system design. Off-the-shelf developers simply cannot know what other programs you will run. Nor can they know what add-ons you need, and what complexities your IT team faces. Inevitably, this leads to problems.

Custom software development is better for your existing system. Rather than warping your protocols and applications to fit off-the-shelf solutions, you can trust that a custom solution will snap into place seamlessly. As part of their research process, custom software developers examine the intricacies of a client’s operating system, key applications, and more. Their solution is a custom fit rather than an approximation based on other businesses’ averages.

Reduced Future Development Costs


One of the best and least discussed benefits of custom software is the opportunity for future savings. Off-the-shelf solutions offer static products. They are not designed to change size or shape to suit growing or changing companies. Custom products, however, can do just that. By adding a few backdoors and utilizing expansion-friendly structures, custom software developers can set your business up for future successes.

Rather than buying all new products when you outgrow your current solutions, you can simply contact the developers and arrange for the necessary additions and adjustments to your system. This saves huge amounts of money and prevents losing the time it takes to retrain employees. These solutions are incredibly flexible. So, it’s entirely possible that you’ll never have to replace your custom software with another product. Even if you do, by working with the same custom software development team, you can find a solution that won’t set you back too far just as you’re getting ready to expand.

Few products earn back their price as quickly as custom software. The process behind custom software development gives resulting systems and applications a distinct advantage that improves your business from day one. Not only does custom software help your business become more productive, but it also saves many expenses. To improve processing speed, security, and customer satisfaction, consider investing in custom software.

 

Do You Really Need Custom Software Development Services?

September 22, 2017
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Photo by rawpixel.com on Unsplash

Photo by rawpixel.com on Unsplash

Custom software development services strike most businesses as a luxury. At worst, they may see them as an unnecessary expense. Neither point of view is true. Custom software is as varied as the businesses that need it, and each solution is truly unique. These products stand above off-the-shelf competition in every respect. The truth is, you probably already need some form of custom software.

Are You Struggling to Grow Production?


One of the biggest signs that a business could use custom software development services is stymied growth. While there are many reasons a business may struggle to expand, most end up facing a production crisis. There is a sensitive point where businesses must dramatically expand or revise production in order to meet increased demand from new clients. This is both an opportunity and a risk. Change is never easy, but it’s always necessary for growth. It’s important to execute that change carefully, however. Delays, accidents, and other roadblocks can set a business back rather than propelling it forward. Since production is already under pressure due to rising demand, these risks are exacerbated.

Custom software can help with any job in any industry. Whether you need to streamline customer service or adapt the behavior of an assembly line robot, custom software offers the best solutions. The reason custom software is so much better in so many different roles is because it’s designed to fit the client’s exact needs. Developers take everything from your history to your distant goals to configure the best possible product for your immediate and long term needs. They not only address your current crisis, but actually make it easier to expand or adapt again in the future. Whatever you need, custom software can deliver.

Do You Struggle with Communication?


There’s a reason so many seminars focus on communication techniques. There is an important technical aspect to business communications as well, though, and if they are not met, it doesn’t matter how well-trained your staff is. Custom software development services often work with clients to revise entire communication technology strategies. This is especially important for busy, rapid response businesses. These include health care, police, businesses that handle volatile chemicals, newscasters, and more. The more moving parts a business has, the more complicated communication becomes. There are no simple off-the-shelf solutions for a business handling that level of complexity.

Custom software development services work from the client’s needs up. They do not try to fit premade solutions, but make solutions that fit an established business. Everything from software to compatible hardware comes under consideration. You and your custom software development team may discover a straightforward solution, or you may create something entirely new. It depends entirely on your business and your situation, just as it should.

Have Off-the-Shelf Solutions Failed?


Sometimes, off-the-shelf software suits your needs. Sometimes it does not. Custom software development services always provide a product that matches your exact demands. When you have a very unique business, you really need these adaptable solutions. There’s really no single off-the-shelf software that handles everything you can throw at it. There will always be something about your workflow, software configuration, business design, or rate of expansion that simply doesn’t work well with your off-the-shelf product.

Custom software development services welcome challenging cases. The developers are as adaptable as the software they create, and they’re happy to your needs. The best developers actually come to meet in person with clients throughout the development process. This is a level of service that comes standard for custom software development is far beyond anything you could expect from off-the-shelf product developers. When you have a unique problem, you need a unique level of dedication to address it.

Do You Want an Edge Over the Competition?


Staying ahead of competitors is more challenging today than it has ever been before thanks to the online marketplace. You no longer face competition strictly from local and regional businesses, but also from those overseas. Since many of these competitors can undercut your prices no matter what you do, it’s important to provide the best service and the best products to demonstrate the superiority of your brand. Customers always recognize quality, even when they’re looking for a deal.

Custom software development helps your business be the best at what you do. Rather than stuffing your workflow into a premade mold, this process allows the things that make you unique to shape the software solutions you need. It may not seem like much, but it makes a big difference in response time, service level, and final product quality.

Need is relative, but utilizing the best solutions is a matter of practicality. Custom software isn’t just useful today. It actually makes future growth and adaptations easier. You probably need some form of custom software today, but you will definitely need it tomorrow.

 

The Value of Custom Software Development for the Borderless Enterprise

September 21, 2017
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Photo by rawpixel.com on Unsplash

Photo by rawpixel.com on Unsplash

As companies continue to adapt to the ever-evolving modern business world, the need for custom software development in the borderless enterprise has skyrocketed. The borderless enterprise is more prevalent, as businesses compete to offer the most flexible options to employees and customers. This breakdown of organizational, geographical, and cultural barriers between departments and employees has resulted in more complex infrastructures for businesses.

Cloud-hosted applications and wireless access are now a staple in modern businesses. As a result, employees now have instant access to information from all parts of an enterprise. This is regardless of location and time zone, custom software development and is beneficial to meeting the needs of your business. When employees work from anywhere, with any device, off-the-shelf software falls short of needed requirements. Most importantly, it lacks many of the components necessary to keep company information safe and accessible. Thankfully, this is where custom software development steps in. First, custom software development helps streamline work flow. It also fixes weaknesses in the system and reduces labor costs associated with securing and pairing a network.

Custom Software Development for Security

One of the most important needs of the borderless enterprise is a need for increased security. For example, borderless enterprise structures create a competitive advantage for many businesses. As a result, it also creates a more vulnerable state when it comes to cyber-crime risk. Cyber-attack can be a business catastrophe. The easiest way to deal with cyber-crime is to put preventative action in place. Through custom software development, your business creates an extra layer of protection throughout your entire network.

Hackers look for typical off-the-shelf software when they target a specific business or enterprise. This gives them a back door into your network and access to your most valuable company information. Many people purchase off-the-shelf software because they consider it easy to maneuver. Unfortunately, it also leaves your business vulnerable to security breaches. As a result, hackers see your business as a gold mine. However, when you use custom software development, you create a unique solution to cyber risk. You eliminate the backdoor into your system and present a code different than what the typical hacker sees. Even if they breach your system, the most hackers get is useless data.

Custom Software Development for Integration

Another benefit of custom software for the borderless enterprise comes with integration. Borderless enterprise structures actually lack structure when it comes to user systems. Because many employees work remotely, from all different parts of the world, businesses face a unique roadblock from software failures due to conflicting user systems. Custom software development forces all employees within the borderless enterprise to work through the same user systems. This creates unity with employee software and leads to better network performance.

Today, many people work from mobile devices. This means that apps and software packages pose a problem when faced with integrating with other systems. By choosing custom software development, you eliminate those integration issues that arise. Additionally, it locates and fixes any issues that employees face with their IT infrastructure. This leads to less income reduction from down time, as most companies invest in a technical support team after their custom software development is complete.

Custom Software Development for Support

As previously stated, the support does not cease when your custom software development is complete. Most businesses, especially those who are identified as a borderless enterprise, invest in a technical support team to assist them throughout the life of their custom software. Because this is now a crucial part of your business, many custom software development companies look at your project as more than just development. You are all invested in the success of your infrastructure. Your development company has invested their time, and you have invested your money, so it is important to be proactive in handling any software issue that may arise.

Emergency Backup Plan

Part of your plan, when you sign on with a custom software development company, involves an emergency backup. Software development companies deal with businesses of all sizes and types. As a result, your borderless enterprise benefits from this. this is due to scaling your recovery plan in order to meet the specific needs of your business. In the end, with a recovery plan in place, you save time and money. You also eliminate any risk associated with the loss of your most crucial information. Implementing an emergency backup plan is vital. Along with it, you also need a technical support team, trained in handling this type of emergency. In the end, your company saves money by preventing the loss of income that generally results from a system crash.

As borderless enterprises continue to emerge in the business world, and veteran businesses adapt their business structure to meet the demands of this new flexibility, business executives are faced with new problems. Inherent vulnerabilities and security risks from cloud environments and mobile devices can be fixed through custom software development. And, businesses can benefit from better integration and a more proactive emergency backup plan. Reduce the effects of conflicting user systems, damaging security risks, and loss of important information through custom software development for your borderless enterprise. 

 

 

 

Key Features of Great Custom Application Development

September 7, 2017
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Photo by Oliur Rahman on Unsplash

Photo by Oliur Rahman on Unsplash

Great custom application development demands attention to detail and dedication to collaboration from day one. Although no two developers do their jobs exactly the same way, certain standards of communication, involvement, and research apply across the board. We’ve outlined some of the most important of these standards below.

Meeting Face to Face


Great custom application development involves frequent face to face interactions with clients. Good application development demands at least an initial face to face interview. This first meeting isn’t just for introductions or manners. It’s actually imperative to the quality and success of the custom product.

When developers first meet their clients, they need to engage in a full interview. If developers leave after just collecting a list of technological parameters and requirements, they can’t build a great product. You can take a shopping list into a store. The advantage of custom application development is the fact that it’s unique to you and your business. During the interview, developers should ask about your businesses goals, methods, work culture, and more.

Even if this information doesn’t appear to directly impact the application being developed, it provides a vital foundation for developers to build on. A customer-oriented business that focuses on cutting edge technology to serve their clients will best profit from a very different application than a business focused on production and internal affairs would order. Even if both businesses ordered a customer portal, for instance, they would have vastly different end goals. Custom applications should not just solve a technical problem, but also help businesses achieve success.

Working With Instead of For Customers


We mentioned the difference between accepting a shopping list of requirements and participating in a face to face interview. This precedent should carry through for the duration of the application’s development. The best software requires cooperation and collaboration rather than a simple list of assignments.

Custom application development involves the client more than many customers expect when they contract custom development services. After the initial meeting, the developers should have a chance to interact with staff, tour areas their product will change, and spend some quality time with the existing system. Software documentation is a good example of the team effort required for superior custom applications. Although the developers are the application experts, and they know their work better than anyone else, no one knows your business, associates, and procedures the same way you do. Application development takes both of these areas of expertise. If you cannot think of your application developers as teammates, if they do not work with rather than for you, then you cannot expect an extremely high quality end product.

Getting to Know the User


Whether your application is for in-house use or customer use, developers still have a responsibility to get to know the user. If the custom application is designed to assist in production, management, shipping, etc. then your developers need to spend even more time at your place of business. Have them speak with the staff members and associates with roles your new application will change. What do they like and dislike about the old system? What would they like to see in the new product? Gathering this information gives developers the creative sparks they need to go beyond the call of duty and make an excellent product. Armed with this information, they’ll also be better equipped for additional discussions and planning sessions with the clients themselves.

Applications for customer use require a different approach to research. Developers need to ask questions about not only the customers the client business currently serves, but also their target audience and new, potential markets. By designing the application for all of these groups, developers can extend the life and value of your custom product.

Following Your Schedule


In the age of ecommerce, a minute offline could be hundreds, if not thousands, of dollars in lost profit. While any kind of software maintenance or upgrade requires some downtime, planning is critical. A part of any great custom application development service is installation. Developers should incorporate your new application into the old system themselves if at all possible. They also need to follow your schedule. The communication described in the above points will ease this process. If you’re already in regular contact, it’s much easier to show your developers how traffic rises and falls on websites, the slowest points in the sales season, and more. Using these natural breaks and sluggish periods minimizes losses during transition and ensures there are as few interruptions as possible.

Finding custom application development services is relatively easy, but finding great application developers takes more work. Pay attention to how much time the developers spend with you in person, not just at work in their own offices. Demand collaboration and watch the best developers rise to the challenge.

 

Custom Software Development Services You Should Have Onsite

August 31, 2017
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Photo by Tirza van Dijk on Unsplash

Photo by Tirza van Dijk on Unsplash

Custom software development services need to spend a surprising amount of time onsite in order to make the best custom products. Limited time face to face with clients, or entirely remote development, creates problems in several key steps of software development. Several steps require the development team to visit, speak with, assess, review, and plan with clients onsite in order to be most effective. Anything less, results in a substandard product. Below are some of the top custom software development services that must be conducted at the client’s place of business.

Developing the Initial Relationship


One of the most important services you should demand from your custom software developer is an onsite meeting at the very start of your working relationship. This initial interview is a crucial step in designing the best solution for your business. Ayoka’s local Texas software development teams go to clients’ businesses to meet in person at the very start of their working relationship. During the first interview, they get to know both the client and their business by going beyond simple requirement checklists. They investigate clients’ goals, history, and plans in order to better understand their needs. Whatever software they create doesn’t just address common industry problems, but zeros in on the unique needs and aspirations of the client. In order to make the best possible product, however, developers absolutely must meet clients face to face. This opens better channels of communication and allows for a clearer expression of needs.

Assessment


It’s impossible to thoroughly assess a business remotely. No sensible business mogul would buy a location they’d never visited, and no superior custom software developer can make a truly custom piece of software without understanding the environment of which it will be a part. This assessment is the natural progression of discovery and questioning that immediately follows the initial interview.

Developers need to be onsite for several reasons. The first is, of course, to see the business in person. This allows them to better understand critical aspects of the business they will serve. Such aspects include things like workflow, business culture, speed and efficiency of labor, and more. Onsite assessment also gives developers the chance to speak with employees who will be most directly affected by the new software. By gathering information about the benefits and drawbacks of the old system from various levels of the client business, developers can create solutions that will address issues across the board.

One of the greatest problems with remote assessments is the limitation of communication. While the top ranking employees of a business may know their roles perfectly well, there will always be unique insights from other levels. The developer also provides invaluable input as an outsider that may help the client discover and exploit new opportunities.

Development and Review of Software Documentation


Software documentation is an essential part of custom software development. In order to ensure it communicates necessary information to employees, managers, and decision makers in different roles, it needs to be developed together with the client. This highly-detailed information makes all the difference between a great product that no one knows how to use, and a product that addresses concerns on every level of a client’s business.

To ensure the client receives all the necessary benefits of the software documentation, at all levels, developers need to review it with the client in person. This makes it easy to ask questions, develop new strategies, and perfect this critical aspect of software engineering.

Project Planning


Your business doesn’t stop when you hire custom software development services. The right developers won’t just grudgingly accept that you can’t shut down your operations while they overhaul your system. Their plan to install your new software must conform to your needs. As we mentioned before, you should expect developers to work with you, in person, from day one. An important part of that in person work is project planning. This involves not only the construction, but the implementation of your new software.

Important questions to work through with developers focus on timing and goals. What are your expected sales figures? How can your new software boost your profit? Is there time to make major changes to your system before an upcoming rush? Do you need to stagger implementation in order to meet customer demands? How can your custom software development services work with your schedule rather than simply around it?

Custom work demands a lot of time onsite, working face to face with the client. This obviously gives local custom software development services like Ayoka a distinct advantage. Their software development process begins and ends with the customer’s unique needs, goals, and work environment. Superior custom software development requires intimate knowledge of the business the final product will serve. Without that, the product might as well have come straight off the shelf.

 

Face-to-Face Interviews are Critical for Custom Software Development

Photo by Tim Gouw on Unsplash

Photo by Tim Gouw on Unsplash

Custom software development brings a higher level of efficiency to businesses’ willing to invest in this unique service. When software is specially developed for a specific user or organization, it will serve to precisely address their needs. Since custom software development will only work for one particular company, choose a local development company to bring the best results. The development company you choose to hire should take the time to understand your business. They should strive to translate your needs into design and specifications that work to fulfill the goals of your business.

A quality custom software development company should know the ins and outs of a particular business. Custom software development companies that offer face-to-face interviews deliver a critical part in attaining the best version of custom software. Custom software development is tricky. Choose a company that is readily available throughout the entire process. Your company will benefit from a smooth implementation and meet its project objectives with accuracy.

Custom Software Development is All About Communication

The most important part of the project is communication. The process involves continuous collaboration, clarifying goals and objectives, refining ideas, and creating a solution that works for you. The first face-to-face interview conducted by your software development company is the most versatile form of primary research. During this meeting, your programmer will learn about you and what you want to get from your custom software development. They will ask detailed questions about the scope of your project, your priorities, and your budget. It is during the initial meeting that the most information is released.

The interview process with a development company will involve many questions and answers from both sides. Ask how their tools for the software project can match your needs. See how their previous experience working for other companies can benefit your project. Talk openly about your opinions and wants. If you take the time to invest in a relationship with a custom software development company, it will help both sides smooth out bumps down the road.

Since software is an intangible product, the final design is a direct reflection of what is communicated between your company and the developer. Lack of communication causes the biggest risk for error. Meeting with someone face-to-face allows the programmer to benefit from more in-depth data collection and a more comprehensive understanding of your project.

Trust and Accountability

Another benefit of hiring a company that will meet face-to-face is that it heightens the sense of trust. During the process, you will get acquainted with one another. Your programmer will also get to know other people within your company. This will give them an increased understanding of the culture of your business. Trust is an important part of this business exchange because implementing new software is a complicated process. It will increase your satisfaction as a customer if you know there is a real person on the other end of the phone when you call with questions.

Face-to-face interviews during the custom software development process also increases accountability on the side of the programmer. In the beginning of the process, you may experience longer meetings that call for a greater commitment to participate when they are conducted face-to-face. You also know that you have your programmer’s full attention. This leaves less room for distraction and lowers the risk of error in designing your software. They will need to speak with you directly when you have questions. And, you know you have hired someone who is reachable. This is particularly important during the implementation process.

Higher Quality of Service

Custom software development is tailor-made to your specifications to best serve your business. Top notch customer service will increase the efficiency of your new software. The implementation process involves several steps. During this process, it is not uncommon that something goes wrong. While you might never experience a major issue, minor glitches in the software can occur. Having a company that works with you, face-to-face, will ensure a smooth implementation and transition of your software.

An expert that can be onsite during the final process will allow for the safest testing and final implementation. This will reduce any associated risk for your company, and can save your business money in the long run. The process is a collaborative effort and involves excellent teamwork to be successful. Your final design should increase your business’ level of productivity. The cost of custom software development is offset by increased efficiency.

It is critical to the process to work with a company that is local and provides an onsite expert because of the need for ongoing support. Your software will be scalable and grow with your business. The money you invest in custom software development will create a solution for unique problems and eliminate unnecessary work. Therefore, additional support will be needed for your investment as time goes on.

Custom software development relies heavily on effectively communicating the details of your desired program. On the other end, your programmer should be probing you for extensive information relevant to getting the job done. Hire a local company that offers face-to-face interviews to gain the proper insight needed to attain your goals and create a product that delivers the best results to better your business.

How Custom Software Improves Workflow

August 17, 2017
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Photo by Javier Quesada on Unsplash

Photo by Javier Quesada on Unsplash

Custom software offers unparalleled solutions for workflow obstacles. This success is based on the personal connection afforded by the time and attention given by developers. Workflow obstructions are one of the most enduring challenges faced by any business. For this reason, it’s important to do more than only solve existing problems. You must also take advantage of opportunities for faster, more efficient work. Custom software allows businesses to do both at once. There’s effectively, no workflow challenge that cannot be overcome through cooperatively-built custom software. This is mostly, thanks to the engagement of developers and attention to detail. Such enduring problems include application-switching, communication both inside and outside the workplace, and individual business obstacles.

Eliminating Unnecessary Applications


When there isn’t an application designed to handle a specific task, businesses are forced to cobble together solutions using elements of multiple software products. This often means storing vital tools and information in various locations. For example, customer information is stored in one location, while the tools to complete a specific function are stored in another. Important calculating or monitoring features are stored in another. Obviously, this slows down the overall speed of the computer all these applications run on. In addition, this procedure also eats up a lot of labor hours. Every time an employee switches between programs to perform a single function, their employer loses money.

Custom software offers a solution to the root of the problem. Rather than using elements of different programs to create a single solution, custom software developers build fresh solutions. These solutions combine all elements of a single process into one piece of software. Without the need to switch between screens and applications, employees enjoy a smoother workflow that allows faster, more accurate work. Their software becomes an aid rather than a challenge, and their work may even become less mentally fatiguing.

Improving Communication


Communication represents a huge problem for essentially any industry. As communication technology evolves, businesses struggle to maintain structures that interact with relevant technology. Beepers and pagers used to be the most efficient means of communicating, with most employees using them outside of the workplace. However, by current standards they’re almost archaic. Thankfully, custom software keeps pace with these changes as a matter of necessity. Software developers easily integrate applications for smart phone users without compromising business security.

Even communication within a workplace suffers from delays, confusion, and misdirection. For example, a hospital deals with multiple types and forms of communication on a regular basis. This involves in-house paging in addition to communication with other hospitals and 911 staff. Other forms of communication include employee direction and patient management. Lastly, it also includes federal government agencies. With all of these veins of communication, it’s difficult to always get the right requests to the correct personnel. However, time is of the essence.

Even businesses that do not have literal lives on the line have a lot to lose monetarily when communications fail. Custom software doesn’t offer blanket solutions. This is invaluable for every business struggling with communication problems. After all, no two businesses are exactly the same. Their various communication structures represent all of their diverse operations, vendors, and processes. A custom software developer starts with the business and its individual needs rather than preconceptions about industry statistics or generalizations. Their products allow clearer, more direct communication. They also allow businesses to expand communications down the line without having to start from scratch.

Targeting Unique Problems


As we mentioned, no two businesses are exactly alike. Every business staffs different personnel and uses different processes. Most obvious, they reside in different locations. Any and all of these areas influence workflow. They also create problems off-the-shelf solutions simply cannot solve. Realistically, custom software is the only solution to these kinds of challenges. A business may find ways to work around problem areas and avoid unnecessarily complicated tasks. Unfortunately, they inevitably hurt themselves by limiting their own potential. Working around rather than through always takes more time. It also makes significant growth as much of a problem as it is an advantage.

The best custom software developers do not just build software based on a few phone interviews. They come to visit and examine businesses in person. They directly interview employees who see the greatest obstacles in their regular tasks. This helps them work with owners and managers to build solutions that help boost long term goals. This level of detail-orientation is the most important distinction. It separates the off-the-shelf solutions from the custom made software solutions. Unique businesses with their unique problems need new solutions that work for their exact situation rather than industry averages.

Custom software allows businesses to get ahead using everything that makes them unique. Your business shouldn’t suffer for aspects of its workflow. It should stand out from the rest of the industry.  Moreover, your business should be able to wield its differences for its own advancement. Custom software refines workflow processes and eliminates obstacles. This makes your business free to focus on things like product, marketing, and customer service. No business is perfect, but differences are not necessarily flaws. Custom software allows any workflow to operate a peak efficiency.

 

Five Reasons the Best Custom Software Development Services Are Local

August 10, 2017
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Photo by rawpixel.com on Unsplash

Photo by rawpixel.com on Unsplash

Thanks to digital advances, it’s possible to do business with companies on the other side of the world. In this competitive market, however, local custom software development services still have a series of important advantages over remote competition. Despite technological advances, these local businesses can still provide superior products.

You Can Expect Collaboration


From your first interaction, you can expect face-to-face collaboration. This includes your initial interview, where you can discuss your long-term goals, short-term goals, and how the commissioned software would fit into these ambitions. The beginning of your professional relationship will set the tone for the rest of the project. Meeting face-to-face provides heightened accountability and better communication. It also makes it easier to learn firsthand about your business and the individual quirks that make it unique.

No overseas company can offer these kinds of services without dramatically increasing costs. Flying developers to meet with clients face-to-face on another continent is not a cheap endeavor. It also makes follow-up visits and the other local advantages on this tremendously impractical. To get true collaboration, you need to hire custom software development services locally.

Work On-Site


Obviously, your developer will have to go back to their offices to do the majority of their work. They need their specialized tools, just as your employees do. That doesn’t mean your custom software development service won’t be visiting again in person, however. They should come in person for additional meetings and further investigation. Although developers trust you to know your business inside and out, they also understand that they may see or hear something that will help them make a better piece of software. This isn’t an oversight on the business owner’s part, but simply another advantage of hiring local developers.

One of the most important things developers should do when they’re working on-site is interviewing stakeholders. How will the people who will use the software every day benefit? Do they have any insight into the problems their old system presented? These discussions can help developers build products better suited to meeting the goals you discussed in your very first interview.

Present for On-Site Testing


Testing is one of the trickiest parts of custom software development. Implementation could take several steps, and no matter how well you and your developer plan in advance, it’s always possible that something could go wrong. Even if you don’t face a major error, even a minor software glitch could cost your business money if it isn’t quickly resolved.

When you work with remote software development services, you again face the obstacle of time and cost to transport professionals to oversee on-site work. Local custom software development services, on the other hand, can easily come as often as necessary to ensure a smooth implementation and transition. Having an expert onsite is one of the best ways to reduce risk during implementation, and it could easily save your business thousands of dollars in the long run.

Receive Feedback through Discussions


This advantage is essentially the follow-up to one of our earlier points. Interviewing stakeholders as the software is developed helps ensure it is designed well the first time. However, that doesn’t mean there won’t be room for improvement. The entire point of custom software development is to create a tailored product that fits your business. This may require a few tests to ensure the program is just the right fit before final implementation. To gather feedback, developers need to discuss test performance with the client. Whether this feedback is positive or points out opportunities for further development, it still gives custom software development services vital information. Holding these discussions on-site makes it easier to demonstrate problems or point out unexplored potential.

Optimizing UX


Optimized user experience is a huge advantage of commissioning custom software. Every business has a different workflow and culture, and it’s impossible to find off the shelf solutions that will perfectly match your work habits and process. Building from the ground up is the best solution. Of course, user experience takes a lot of research and discussion to fine tune. Giving developers access to some of your best employees is a great way to ensure an optimized user experience that can speed up production and limit mistakes. Again, this is tricky to manage from across an ocean or a continent, but local developers can work around your business’s schedule to ensure you don’t lose valuable labor time in exchange for the perfect product.

The best custom software development services are found locally. Only the local advantage can give developers the insight, communication, and collaboration opportunities they need in order to do their best work. Because they are often on-site, they offer the best, safest on-site testing, and they’re the most help during final implementation. Although they are making software, face-to-face interaction with humans is what sets these developers and their products apart.

How Custom Software Can Save Your Business in an Emergency

August 3, 2017
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Photo by Olu Eletu on Unsplash

Photo by Olu Eletu on Unsplash

There are many advantages to commissioning custom software. Custom solutions boost your business by streamlining workflow, patching weaknesses in conflicting systems, and even reducing business’s labor needs. What many forget to mention in this list of benefits is the supporting role custom software and its developers play in an emergency. Technological disasters of some kind are unavoidable for modern businesses. Between the complex supply lines, ecommerce sites, and borderless enterprise structures that businesses utilize to stay competitive, there are many opportunities for problems to develop. Whether your data is compromised by a hack or you suffer a catastrophic software failure, you need the best support available. Custom software and custom software developers can provide that.

Added Protection


Cyber-crime is responsible for more and more business emergencies. One of the best ways custom software can help in such an emergency is to prevent it from happening. The more widely a particular piece of software is used, the more hackers it will attract. Just as legitimate businesses look for the maximum payout for an investment of time, hackers aim to infiltrate software and applications that will give them a backdoor into the most private computers and business networks.

Using custom software doesn’t necessarily make you immune to all cyber-attacks, but it does afford an extra layer of protection. This applies to more than the programs built from scratch. Even if you choose a custom solution that is built on open source products, it will still be different enough to dissuade many hackers. After all, if a hacker goes to the extra effort of cracking your unique system, their payout begins and ends with your data. Finding a weakness in off the shelf solutions will open many more doors.

Faster Service


If your system goes down, no matter the reason, speed is imperative. Every moment you have to sit and wait for technical support to help solve the problem could equate to thousands of dollars of lost profit. They key to rapid recovery from a technological crisis is to have your emergency tech support arranged in advance. If the team has a chance to examine your system before anything goes wrong, they can shave precious minutes and hours off of repair times.

A traditional technical support team is unlikely to visit your business in person before an emergency to study your system in-depth. Usually, they work off of basic knowledge about your primary systems. Custom software actually slows them down.

No one understands software like custom software developers. If you hire them to build software, they will spend time researching your infrastructure. This gives them the insight they need to make the best software possible. It also gives them a high level of expertise in your business’s inner workings. Of course, they also literally create part of that infrastructure.

Inclusive Backups


Custom software developers rarely limit their services to development. This is why they make such great emergency tech support teams. They can help prepare you for an emergency in other ways, however, that are just as important. Custom software developers are directly invested in the success of your infrastructure. This means they are proactive in offering support services that can help you get back on your feet faster.

Many custom software development companies offer emergency backup plans as part of their development packages. They guard your emergency backups so they will be ready whenever you need them. Again, this pairs well with emergency tech support services. Combining these two separate recovery steps saves you time, and it may also save money, which is important when you lose income due to technical failure. These custom software development companies usually offer a range of backup options. You should be able to find the right fit for the size and scale of your business. Since custom software development companies want you to return to them for upgrades in the future, their backup solutions are usually scalable.

Custom Software Developers Care as Much about Tech Disasters as You Do


As we mentioned above, custom software developers are directly invested in your success. Whether you have a catastrophic system failure, a data breach, or any other tech disaster, it’s in the custom software developers’ best interests to help you recover quickly. This makes them powerful allies when things go wrong. Your success supports theirs, so they are by far the most reliable and dedicated tech support available.

Having the right support is crucial for recovering from a disaster. Custom software can help you both before and after an emergency strikes. Custom products offer unique solutions to dissuade and defend against hackers. Emergency backups keep your most valuable data safe in case the worst happens. Custom software developers make the best tech support teams, too. In the end, it’s the developers’ commitment to your success that makes the difference. Custom products don’t just help you work better. They help you work safer.

 

What You Should Expect from Custom Software Development Services

July 27, 2017
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Photo by William Iven on Unsplash

Photo by William Iven on Unsplash

Whether you’re ordering a dress or a piece of software, custom orders can be confusing. Since there is such fierce international competition for custom software development services, it’s especially difficult for businesses to choose wisely from all the available options. A few key services, however, will help you identify superior developers. Here is a short list of services you should expect from a custom software developer.

Commitment to Your Custom Needs


First of all, a custom software development company should be serious about the actual customization of their product. Unfortunately, there are still businesses who seek to take advantage of clients by modifying a handful of code to transform a regular product into a “customized” version. While customers do sometimes need popular programs to be customized through additional programming, these services are unique to the client.

Your developer’s primary concern should be your business needs. This is represented not only through the finished product, but through the steps the developer takes to make the commissioned software. Custom software development services should address your specific needs by asking questions and digging deeper than a checklist of features.

Face to Face Interviews


Part of accomplishing the goals in the previous section requires at least one face to face interview. Local companies are better at this than remote contractors. In order to make the best product possible, your developers need to actively seek out the elements that make your business special. These will inform their software development work.

While a phone interview has its uses, nothing beats face to face discussions. This allows for better communication, and it also gives developers a chance to see how your business works. What kind of work culture do you promote? What is your established workflow like? Are there secondary concerns that may influence the software you need? It’s easier to find these answers and develop further questions onsite.

Availability


The best custom software is a result of close collaboration between developers and clients. Although a face to face interview is an important place to start, that meeting should not represent the beginning and the end of your discussion. Clients will inevitably have questions, and their needs may shift slightly throughout the development process. A developer needs to be available in order to make sure the finished product still fits a business’s needs. Another face to face meeting may be in order, or the question may be resolved through a phone call. Either way, custom software development services that keep their developers in-office can address these concerns far more easily than a service that uses remote contractors.

If you need to speak to your developer during regular business hours, you should be able to reach them easily. Although many software development companies use separate customer service representatives, they are not as well versed in the project as the actual developer. They also slow down communication by adding an unnecessary intermediary between developer and client. If your developer isn’t available to communicate, then how can you collaborate successfully?

Additional Services


Developing a piece of custom software is different from installing it. Developing custom software is also very different from offering technical and emergency support later in the product’s life. However, even though these are separate services, the best custom software developers offer them. Ideally, custom software development services will care for your custom product from its inception to the day you upgrade. This means you should have access to the services listed above in addition to other common technical services.

The reason why is pretty simple. Your developer knows your software better than anyone. If the developer does the research needed to make a good product, they will also know the rest of your system reasonably well. This puts them in a unique position to deliver expedited tech support when things go wrong. A regular IT specialist would have to take time to study your custom software before pursuing the problem simply to avoid exacerbating it. Your software designer doesn’t face this obstacle.

A Fantastic Piece of Software


The most important thing you should expect from your custom software design services is, of course, a great piece of custom software. It should not only perform its designated function well, but it should support your ultimate company goals and blend in with your existing framework. Custom software should address a range of needs. These include immediate workflow problems and extend to future growth and expansions. Ultimately, you and your developer will decide which features your software needs. Keep in mind that one of the greatest advantages of a custom product is the opportunity for additions and expansions down the road.

Excellent custom software begins with excellent customer service. Demand at least one face to face meeting, and make sure the developer doesn’t just nod and accept your criteria. Custom software should be custom, and that requires a clear interest in how your business works and where the product will fit in. In the end, you should expect a truly fantastic piece of custom software.

 

The Importance of Customer Service in Custom Software Development

July 20, 2017
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Photo by rawpixel.com on Unsplash

Photo by rawpixel.com on Unsplash

Good customer service is always pleasant, but when you’re seeking a custom product, it’s vital. Custom software development relies on engaging developers who investigate the motives and goals driving your custom software order. To make the best possible product, developers also need to spend significant time discussing and exploring the relevant elements of your business, such as workflow and culture. The best customer service is always face to face. If you have questions, you should be able to speak to your developer rather than just sending emails.

Custom Software Development Should Begin with an Interview


At the very beginning of your professional relationship, your custom software development firm should arrange for an interview with a developer or a team of developers. This is more than just superior customer service. This interview will give the developers the keys they need to make the ideal product for your business. Unlike a hiring interview, the developers should ask just as many, if not more, questions than you do. Developers have to do more than just say ‘yes’ your list of criteria. This initial conversation is critical to the development of your final product. Although you’ll have plenty of time to present your needs, it’s the developers’ responsibility to dig deeper.

First and foremost, developers need to know what questions to ask. If you say you need software to optimize HR’s workflow, the developers need to delve into more than just the technical concerns. Great developers should look into the goals, business priorities, and unique cultures that are driving your needs. Developers should demonstrate a clear interest in helping you reach your goals and not just selling a piece of software.

Developers Should See the Whole Picture


The best custom software development companies send developers to visit your business in person. While the initial interview helps map out an initial plan, developers need further research in order to create a truly tailored product. This means speaking with you in person and seeing your business with their own eyes. Even a simple office meeting reveals a lot about a business. What motivational materials do you use? How large is your operation, and how densely populated are your workstations? Are your company’s goals and policies displayed? A good developer will notice these things.

Visiting in person is especially important for certain types of software. A developer visiting your production area may see an opportunity for increased efficiency you haven’t noticed. They may also be able to suggest new or innovative tools that would work especially well with your unique workflow. These visits also give developers a chance to ask more questions. Seeing how you do business turns abstract ideas into concrete processes. There’s a huge difference between knowing what an assembly line is and seeing how a specific assembly line is arranged and staffed.

If possible, developers should also interview your employees, or have access to employee notes about problems with the existing system. These encourage further discussion and may trigger new questions developers hadn’t thought to ask during the initial interview. In short, developers should stay engaged and communicative throughout the custom software development process.

Your Developer Should Be Available


Not all custom software development companies use traditional staffing methods. Some employ long distance developers who receive their assignments and send in their work remotely. While there are many types of business that can benefit from this arrangement, custom software developers lose efficiency and quality under these circumstances. The best employees come into an office where they focus on work. This is not only more secure, but it’s better for customer service. After all, if your developer is supposed to keep in touch with you throughout the development process, they should be reachable. Good developers should speak to clients from their office, where they can look up answers quickly and turn to other professionals if they need additional input or suggestions.

Traditional offices promote vastly more efficient communication. This means your messages are far less likely to get lost in the shuffle. You should be able to speak with the developer assigned to your project during regular business hours. An office makes this possible. Employees tend to follow procedures more responsibly when they share a roof with their bosses, too, so traditionally staffed development companies typically provide better products overall.

The best way to build superior custom software is to ask a lot of questions. Every business and every need are slightly different, so the best developers must have advanced customer service skills. After all, custom software development isn’t about selling a product. It’s about building one to suit you and your business. The more the developer understands your business, the better they can do their job. Customer service and custom software development go hand in hand.

 

Is Custom Software Affordable

July 13, 2017
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Photo by Tirza van Dijk on Unsplash

Photo by Tirza van Dijk on Unsplash

Whenever custom software comes into a conversation, the first concern is that it’s simply too expensive for the average business. The truth is that custom software may be more affordable than you thought. Even if it costs more in the short term, its long term value exceeds any off-the-shelf product.

Custom Software Range

Unlike off-the-shelf solutions, custom software can be as large or small as you need. Whether you’re looking for a refined answer to a specific problem or a whole new workflow, custom software developers can create what you need. This means that prices are hugely varied. The larger and more complex the software program, the more expensive it will be. However, you may be able to pay significantly less for a small piece of custom work that you would have to pay for a full off-the-shelf program. Even larger programs may be more affordable than comparable off-the-shelf options. By cutting out a few unnecessary features that come with off-the-shelf programs, custom software can offer a tailor made and tailor priced solution.

What Are You Really Paying For?

If you’re buying software off the shelf, you’re buying generic solutions slightly tailored for your general industry. While there may be one or two unique features that give the software designers the right to slap your industry’s name on the cover, the software still caters to very few specialized needs. It certainly won’t address the unique problems your business faces. After all, businesses aren’t built on industry standards alone. They’re also built by their very specific clientele, their individual employees, and the natural workflow established by unique cultural and geographical influences. You cannot buy a perfect pre-made software solution.

What you’re really paying for is a handful of moderately useful features and a lot of branding. An established brand will stick with what has sold well in the past. Although they might customize software to allow specific industries to account for commission work, they aren’t interested in reinventing the wheel. It profits them to change little and sink more money into marketing. You are paying as much for the brand name as you supposedly are for the industry specific software.

Short Term vs. Long Term Costs

Even if the custom software development you’re considering would be more expensive than simply buying a program off the shelf, you may end up paying more. Short term and long term expenses for custom software and off-the-shelf products are extremely different. This stems from the fact that while custom software developers are happy to have your return business, they don’t base their business model on disposable products you will have to entirely replace in the future.

If your business is doing well, it will inevitably grow. This may mean you have a wider customer base, additional services, or even a new location. In any of these situations, you’ll need software that can keep up with increased demand. Unfortunately, off-the-shelf solutions do not stretch well. Once you reach storage, user number, or feature limits, you cannot bypass them. You will, typically, have to buy entirely new software. This means you will have to make the investment you made earlier all over again. This gives the software less time to earn back its value and reduces your overall profit.

Custom software doesn’t have the same limitations. When you start working with developers, it’s easy to explain that you want your software to grow with you. Developers can easily add routes for potential expansion to your custom software. You don’t have to pay for features and storage you don’t need when you first buy your custom software, and you won’t have to pay for an entirely new system down the line, either. All you’ll need to pay for are the additions, the doors to which developers have already embedded in your software.

Estimated Returns

An important point to consider when you examine custom software is its potential to generate profit. Custom software helps employees do their jobs better and more efficiently than off-the-shelf solutions. This represents immediate savings and an enhanced likelihood of profit. After all, if a single employee can finish more work, they have time to tackle new projects, which is key for expansion. Buying software off the shelf usually allows you to continue operating at your existing speed. It isn’t made to necessarily make your job easier, only to make your job possible. This limits off-the-shelf software’s ability to give you a return on your investment.

No one wants to pay more for a product today than they have to, but if you buy a lesser product today, you’ll be paying for it again and again in the future. Custom software gives you the tools to only buy what you need now, spend less for future developments, and improve your business. When you examine the cost of custom software, you should really be asking if it’s the competition that’s affordable.

 

How Web Design Sells Your Products

July 6, 2017
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Photo by Igor Miske on Unsplash

Photo by Igor Miske on Unsplash

Any competitive business in the Twenty-First Century needs a web presence. E-commerce represents a huge portion of regular sales. Even businesses that don’t utilize shopping cart apps rely on the internet to reach new customers and clients. In order to reach your customers, however, you need a website worth visiting. This is where web design comes in. It makes the difference between a basic web presence and a thriving e-commerce site.

First Impressions


They say first impressions last forever, and this is certainly true of websites. If a customer clicks on your page only to find a website with a design scheme from the past decade, the chances of a purchase instantly fall. Informed businesses stay up to date. Even if you are on top of recent developments in your industry, customers can only judge by what they see. An antiquated online presence gives the impression that you’ve fallen behind recent advancements. Your products may not be trendy, useful, or fitting for the customer’s current needs. It’s possible to lose customers on the home page, and a clean, modern web design can put a stop to that loss.

Showcasing Merchandise


Art students learn how to lead a viewer’s eye through their work, and web design professionals also learn how to guide users’ eyes. If there are particular products you need to put front and center, the right web design makes all the difference. While clients still enjoy the thrill of discovery, they don’t like to work for it, especially not online. A wise web developer can lead your customers to the big ticket items you are trying to move through a clearance event. The same developers can showcase best sellers and top rated merchandise. The very best do this without leaving visitors to your website, feeling like they’re flipping through a catalog.

Not all web design is meant to lead to e-commerce. However, the website is still responsible for the launch of a new sale. Builders, artists, and other providers of large scale custom work cannot use a shopping cart application to bring in sales. Web design is even more important for these types of businesses. Through your website, customers will see what they can expect from you and get a taste of your work. Good design is an essential presentation aid. No matter how good the roofing work in your photos is, if they aren’t presented well, customers may take their business elsewhere. Think of your web design as the first step in a sales pitch to a customer. A professional leaflet or booklet will win a lot more work than a handful of nice snapshots with a little writing on the back.

Ease of Use


If a website doesn’t make a customer’s desires readily apparent, the customer will leave. Ease of use is all about intuitive design. This shows most clearly in web design through navigation. While it’s fun to add unique buttons and what you think may be clever pathways to products, customers usually want something much simpler. If they click on a link advertising your weekly ad, they shouldn’t need to go through three or more screens to get to there. Popular items, services, and features shouldn’t be buried in back pages. Most importantly, customers want layouts they understand and menus that offer them what they want.

Web design gives your website a logical progression. For instance, someone ordering a cake from your bakery shouldn’t need to jump through ten different pages to get to the order form. Lists of options should follow what customers expect. It makes little sense to figure out what kind of decorations someone wants on a cake if they haven’t even determined the size yet. There may or may not be room. Or maybe you don’t make such advanced decorations for such small orders. The order is important.

Potential for Return Sales


Web design doesn’t just help customers stay on your website. It can actually pull them back for more orders. Using your landing page to advertising upcoming sales and tease future releases is a great way to plant a seed in viewers’ minds. Web design can give viewers options to get instant savings by joining your mailing list or buyers’ club, too. Great web design allows for user feedback, too, which will bring customers back to your website to leave reviews and ask questions after making a purchase. Once they’re back on your site, you have the opportunity to tempt them with additional products and fresh deals.

From the moment a customer comes to your landing page to the day they leave their final product review, their impressions of your business will be largely founded on web design. The right design leads them through the purchase process like a well-trained associate. It also gives them the best possible first impression while fostering return sales. Web design does the work of storefront, associate, and customer service representative to sell your products in an online market.

 

Why Your Business Needs Custom Software

June 29, 2017
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Photo by Štefan Štefančík on Unsplash

Photo by Štefan Štefančík on Unsplash

It’s always wise to second guess and thoroughly scrutinize a potential investment. Some don’t hold up to the examination, but custom software becomes more valuable the more you investigate. These custom products are among the best investments your business can make. Not only are they superior to the competition, but they enable you to take advantage of your business’s unique opportunities while protecting your most vulnerable points.

Off-The-Shelf Inefficiencies

The first reason your business needs custom software is because custom products are innately superior to off-the-shelf solutions. For instance, custom software developers build products based on the client’s needs from start to finish. Conversely, mass produced software only provides general solutions to simplified problems. Custom software considers an individual business and off-the-shelf solutions use a single product to address an entire industry. These generic solutions do not actually solve many problems. In fact, they may create stumbling blocks in your day to day workflow.

Good custom software comes as the result of detailed study of your business and your associated business needs. Developers not only listen to your input, but they actively observe how you do business. This gives them an opportunity to bring up inefficiencies they could potentially fix. Many of these come from off-the-shelf solutions. No single program will allow your employees to do their jobs. A single task may require application hopping, which drains time and resources. You may also have software that loses data when it updates, or software with updates that interfere with other programs.

Expansion complicates these issues. Most off-the-shelf software is built with pre-existing limitations. If your business needs more storage space, additional users, or even integrated solutions for a new location, off-the-shelf solutions will either fail or demand a hefty new fee. Usually, off-the-shelf developers design their products to force expanding companies to buy all new products to meet their expanding needs. On the other hand, custom software comes with built-in backdoors for future expansion, which cuts down on future cost and frustration.

Security Concerns

If you run off-the-shelf solutions, you face the threat of every hacker with access to that software. You also make yourself a more profitable target. After all, if a hacker manages to break through a popular off-the-shelf system’s security, then every business that runs that software is vulnerable. If you use custom software, hacking you won’t necessarily help the criminal hack any other business. It’s a matter of time investment and potential reward.

If you know of especially vulnerable points in your system, such as remote points of sale and wireless networks, then you can give custom software developers advanced notice. With this information, they then build special layers of protection for any software that comes into contact with these vulnerable points. Every business has slightly different weaknesses. Even the most expensive off-the-shelf software can’t address your specific risks as well as custom software developers.

Missed Opportunities

The best businesses are capable of taking rapid action. They also streamline interior workings to make it easier to turn a profit quickly. If you are wasting time and money on inefficient, vulnerable software, you are also wasting opportunities. Custom software offers more advantages than just waste prevention, however.

Athletes use tailored gear to enhance their performance. Artisans and craftspeople do, too. These tools help them do their work at not only a faster speed, but also with improved quality. If you have software that can combine everything you need for associates to handle a customer complaint on a single screen, how much better will your customer satisfaction score become? If your software allows employees to multitask or combine processes, won’t you be better prepared for new initiatives? Custom software gives you the ability to make your own opportunities. You can also use the development process to take advantage of new ideas and technology that will help you meet major goals.

Example of Industry Leaders

One of the best ways to tell if a particular product or tool is really worthwhile is to see how it works for industry leaders. Every industry can benefit from custom software, and the range of companies to benefit from such products reflects that. One of the world’s biggest aerospace and defense companies, Boeing, uses custom software solutions. Medical care company ADX and medical technology leaders like Drager and Siemens also benefit from custom software. Even RAM Products has custom software in use.

If you want your business to grow and expand, custom software development is an essential investment. It won’t hold you back or make you reinvest all over again for better storage space. Custom software keeps you safe, and it allows you to grow in unique directions. If the potential benefits don’t win you over, you just have to look at all the industry leading companies who have already received concrete benefits from their investment.

 

Bridging the Gap with E-Commerce through Custom Software

June 22, 2017
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Photo by Igor Miske on Unsplash

Photo by Igor Miske on Unsplash

Launching an e-commerce platform is an exciting challenge, but the challenge part grows exponentially as the Internet expands. Competition increases daily. Customers expect bigger, better, and more uniform shopping experiences. Worst of all, your security is never guaranteed. Custom software can bring the excitement back to e-commerce. With unique solutions and integrative options, custom solutions can do things off the shelf options simply can’t match. Custom software is the best option for customer satisfaction, ease of use, multi-channel selling, and security concerns.

Improving the Multi-channel Experience


Multi-channel customers are the best customers. They spend more, pay close attention to your promotions and mailers, and they’re most likely to discuss your business with friends and family in a positive light. It takes a lot of work to win these customers, though, and a lot rides on the software behind your website. Multi-channel shoppers expect the same experience, whether they’re shopping through your web app or your brick and mortar storefront.

Custom software gives you a lot of advantages right out of the gate. First of all, you don’t have to try twisting an off the shelf solution to provide the kind of options customers would have in the store. Whatever you give your customers in the store, you can offer online. Do you provide free samples in the store? Offer them in connection with a mailer full of future discounts through your web app. This ties in nicely with newsletters. The right custom software can fill the void left by helpful sales associates, too.

Your software can help you with the details behind the scenes that impact customer experience, too. For example, if your software provides real-time updates on available merchandise, and you link that with your in-store manifests. Then online shoppers won’t suffer the frustration of selecting an item only to discover it’s out of stock at checkout. What shoppers see on the shelves, whether they’re physical or digital, is what’s actually available. This builds the kind of long-term trust multi-channel shoppers need.

Going Mobile


Mobile shoppers are an entirely different demographic than multi-channel shoppers, but custom software can still help you reach them. Custom software developers help you build a mobile app that offers everything your store and web app provide. They even back it up with integrative software solutions. The same connections that are so vital for online, multi-channel shoppers turn mobile shoppers into customers. Keep in mind mobile sites are technically just another channel for buyers. Since prefabricated mobile site formats are just as static as their web equivalents, choosing a custom approach is the only way to ensure uniformity.

Mobile sales are all about speed, and many shoppers make same day purchases. Mobile shoppers have the fastest average conversion times, so streamlining that funnel is imperative. Custom software creates the fastest shopper funnels and the best buyer experiences.

Connecting Revenue Streams


No one likes to talk about accounting, bookkeeping, and the wonderful world of business number games. Unfortunately, e-commerce makes that chore all the more important. It also makes it vastly more complicated. Custom software offers solutions that extremely few off the shelf products can match. For example, by linking revenue streams to flow into the same bookkeeping program, you’d save a lot of costly labor time. By addressing shopping cart application design, you can save a lot of steps down the road. You can also ensure the system matches your established accounting and bookkeeping workflow instead of complicating it.

Making Transactions Secure


Security is a greater concern than it’s ever been before, especially for businesses involved in e-commerce. Getting hacked is no longer a risk; it’s a guarantee. In order to protect your business and your customers, you have to plan ahead and take a proactive approach to your web apps’ security. This involves a lot of simple tasks, like changing passwords and using secure connections. It also takes a new approach to security, and that’s where custom software development comes in.

The harder hackers have to work to get into your system, the less likely they are to finish the job. It becomes a matter of profit. Also, hacking a unique security system that differs from every other e-commerce websites’ makes you a less appealing target. After all, what’s the point of forcing your way into a single business when you could spend the same amount of time securing the keys to dozens of others in one go?

Custom software offers solutions to every e-commerce frustration from bookkeeping complications to security. It’s the best choice for customers as well. Not only does it make multichannel selling vastly less complicated, but it provides the kinds of options and services you need to grow your customer base. When you decide to go mobile, the same developers will have your back. It’s the smart way to move into e-commerce.

 

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