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IT Archives - Ayoka - Made in USA Enterprise Application Services

Ayoka Tackles Enterprise Need for IT Managment

March 12, 2015
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Global Information Technology (IT) services are growing in demand at an annual rate of 5% with spending “estimated at $922 billion in 2013.” Morningstar’s Andrew Lange categorized the IT services market into: consulting, systems integration, IT outsourcing, business process outsourcing, software and hardware support. The necessity for the optimization of the processes that make up the business ecosystem has been the driving force behind IT services and custom solutions.

With the onset of new hardware and software technologies making their way into the enterprise, companies are having to re-evaluate their business objectives and processes, resulting in a time-consuming overhaul of your company’s current IT infrastructure. Ayoka’s consulting services lend companies the ideas of taking advantage of new, cost-effective, technologies that will benefit your business in the long run. We can assist in moving large IT infrastructures deployed in-house to off-site locations with automated backup, virtualization, failover capabilities, and on-demand capacity. With Ayoka’s help in managing your services, your organizations are free from having to incessantly worry about maintaining your growing IT infrastructure-which is, after all, a support function to your core competencies.

Lack of standardization and governance can adversely affect the performance and cost efficiency of your company’s IT architecture. Enterprise integration and technology services from Ayoka help businesses define their goals and implement enterprise-wide technologies and governance to ensure optimal performance and cost effectiveness-consolidating your seemingly disparate technologies into seamless, fully integrated systems that meet their specific business goals. Ayoka’s custom enterprise integration services utilize open source applications whenever possible to help contain costs and maximize flexibility by integrating existing assets and providing standards-based services that allow you to automate, reuse, re-purpose and share processes across your entire network regardless of client systems and languages. Integration also ensures ongoing compliance with governmental and industry-mandated regulations and streamlines workforce resources across disparate environments. New functionalities can be implemented with ease through Ayoka’s ability to offer continuous delivery, and database optimization to help the load time and alleviate the server load of your company’s software system. In addition to reducing IT costs, enterprise integrations enhance productivity and improve time-to-market of services.

IT outsourcing encompasses processes like custom application hosting and developmentdatabase management, and mobility coupled with monitoring and reporting. Allowing hardware to get older and fail, neglecting to perform regular system backups, identifying and securing holes in code, and failing to update software can all be sources of vulnerabilities. Identifying and improving these vulnerabilities will help to progress daily work performance, prevent business disruption, and see an immediate return on investment in the form of security. Many business reporting solutions can be integrated into existing systems, allowing a company to keep current systems in place while upgrading their reporting tools to better analyze the business. Reliability in your systems are improved when Ayoka can help give you detailed reporting and analysis on critical data that analyze IT and web operation service levels, resource utilization efficiency, exception reports, and operations strategies. Piece of mind, customer loyalty and retention can be gained with consistent performance and utilization of the best practices from Ayoka’s IT outsourcing services.

Ayoka offers enterprise solutions to businesses and the American software development community. Check out the solutions Ayoka has provided to solve common business problems.

 

IT Services in Growing Demand

March 10, 2015
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Global Information Technology (IT) services are growing in demand at an annual rate of 5% with spending “estimated at $922 billion in 2013.” Morningstar’s Andrew Lange categorized the IT services market into: consulting, systems integration, IT outsourcing, business process outsourcing, software and hardware support.

Third-party consulting lends help to client companies to support their unique IT-related business objectives. Consulting can offer operational initiatives such as enterprise resource planning, customer relationship management applications, or offer direction in the optimization and maintenance of a company’s current IT infrastructure.

Systems integration works to combine processes, systems, and technologies with the intent of optimization to enable the ability for your customers, vendors, and partners to make quick and informed decisions in lieu of any perceived obstacles or opportunities. Availability of information in real-time allows it to be accessible for support, monitoring, and control, and it requires more than the newest business information to stay relevant, encompassing information accumulated as new legislations, customer opinions, and new technologies emerge.

IT outsourcing encompasses like custom application hosting and developmentdatabase management, and  Adding mobility by building mobile applications for your enterprise will empower your company with the tools and information that will enable you to ultimately be more accessible and successful. coupled with monitoring and reporting. The results of these analyses offer insight into availability, performance, and utilization. Examining existing vulnerabilities in a system will help to properly diagnose core issues and aid in proper creation and implementation of an optimized solution.

Business process outsourcing concentrates on the less technical points of business processes, like payroll services, as a cost-saving measure for management tasks that a company requires but does not necessarily depend upon to maintain their position in the marketplace. Redundant and vital business processes have become increasingly standardized and automated, with companies like Facebook taking advantage of custom software solutions to maximize productivity in the hiring process, Customer Relationship Management (CRM), and internal time management.

Software and hardware support is an ongoing service that evolves to meet new functionality needs, offer greater performance, or to plan a full legacy application replacement for cost savings and productivity optimization reasons. New functionalities can be implemented with ease through continuous delivery, and database optimization to help the load time and alleviate the server load of a company’s software system. Building a custom solution to replace an aging legacy company application will ensure that your company is working at its maximum potential efficiency while taking the necessary steps toward mitigating risk and loss.

The necessity for the optimization of the processes that make up the business ecosystem has been the driving force behind IT services and custom solutions. Lange predicts that the consulting and systems integration services alone “will generate 5.9% annual growth over the next five years.”

3 Benefits of Monitoring and Reporting

January 8, 2015
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Monitoring and reporting solutions allow you to manage IT data centers, virtual environments, or cloud servers with ease. The results of these analyses offer insight into availability, performance, and utilization. Examining existing vulnerabilities in a system will help to properly diagnose core issues and aid in proper creation and implementation of an optimized solution.

1. Productivity is increased with the ability to correctly identify weak points in your systems and correct them to mitigate risk for any warnings to be overlooked, leading to potentially crippling issues. It’s best to measure and monitor software inventory to be well informed you when changes occur, such as when software updates are downloaded or when network identifiers change. Allowing hardware to get older and fail, neglecting to perform regular system backups, identifying and securing holes in code, and failing to update software can all be sources of vulnerabilities. Identifying and improving these vulnerabilities will help to progress daily work performance, prevent business disruption, and see an immediate return on investment in the form of security.

2. Reliability in your systems are improved when you get detailed reporting and analysis on critical data that analyze IT and web operation service levels, resource utilization efficiency, exception reports, and operations strategies. Event management can send alerts to network administrators when the homeostasis of the system changes in any way-from databases going down to configuration or inventory changes. The notifications can be sent via SMS-text, email, or performing specific automated duties. The ability to spot these vulnerabilities early on and monitor them as solutions are implemented will save you and your clients time and energy spent making big changes to your systems.

3. Piece of mind is granted when you know that the systems you managed are being properly monitored, that your vulnerabilities are being tested and updated to mitigate risk of loss of data, time, and money. Performing capacity planning properly will help your application services scale appropriately with increasing demand. With these abilities, you determine what your existing network systems can handle to ensure successful deployment of new implementations while mitigating risk associated with major change by proactively detecting performance issues.

There is a lot to gain from reporting and monitoring your network systems, determining what your strong points and weaknesses are, then implementing these new and improved processes that are proven to be secure while utilizing event management that your administrators when any changes or vulnerabilities are noticed. In addition to piece of mind, customer loyalty and retention can be gained with consistent performance and utilization of the best practices for monitoring and reporting.

Three steps for lower IT costs

March 31, 2009
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What does it take to complete a successful IT project in today’s economic conditions? How are you, as project manager or IT director with ever limited resources, going to cut costs while you continue to support business applications or IT infrastructure. Many companies, especially in the SMB market, find the only answer is to stop supporting them (or drastically reduce the support) and see what ‘happens’. This of course puts the business applications that are relied on in a very fragile and brittle state, and is really a temporary solution at best. The good news is that there is a solution, partnering with Ayoka. At Ayoka, we can help our clients move their IT systems in the right direction: towards a more maintainable environment that provides true return on investment and quickly shows results.

We usually accomplish this within three steps, and although every client has their own unique aspects this can generally be applied across the board. First, we will bring in our project managers, analysts, developers, and architects to become familiar with the current system and find the main pain points, or issues that are addressed or appear on a common basis. The line of business is generally well aware of these issues, although they may not understand the technical details. They may even have discovered ingenious work-arounds that allow them to accomplish their goals in the mean time. Our developers will start becoming familiar with the current processes and the system code base, and will be able to apply necessary fixes as the need arises. This is a learning process for our client as well, since they will start becoming familiar with issue tracking systems, user acceptance tests, and agile development processes.

The next step is to introduce processes, practices, and of course, technology to streamline the IT system, improve performance, and lay in the foundation for new features and applications. This may also involve putting good test suites in place and start paying off the technical debt that has been incurred by harried developers over the years by refactoring the code base so it’s more maintainable. This often also includes integrating separate systems to reduce the need for rework and reentry of data.

Many times, our clients’ development team doesn’t even know what continuous integration is, or the benefits of using a code repository and an integrated issue management and tracking system. The developers are too wrapped up in the day-to-day business of meetings and putting out fires to be able to take the time to research the benefits of these tools and integrate them into the project management lifecycle.

Finally, the application is now in a stable state and can be maintained with far less resources than was required before. More importantly, processes have been established and practices are now put in place so that the line of business and technical team know exactly how to interact and address issues and requests as they arise.

ayoka-resource-model

The chart above compares the traditional in house developer model for a legacy application or custom built solution compared to the cost derived from the Ayoka model we’ve been describing. As can be expected, the first and second stages may involve a ramp up in terms of short term resources and therefore cost a little more than the base the client was paying for dedicated resources. However, as the application moves into the stable state our model quickly shows an advantage and the return on investment is realized within a few short months.

Focus on less

March 17, 2009
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Many companies are looking to save money in the current economy by looking at what can be cut from IT, and this article from InfoWorld lists several ideas that can help companies streamline their operations and potentially even realize faster gains from their projects. A lot of the advice focused on adopting a more agile approach for IT projects, giving business stakeholders value and functionality more quickly than traditional project management approaches that are more planning up-front heavy and may take months or years to get the value to the business. At Ayoka, we’ve been focusing on this approach and educating our clients about the benefits of agile and the approach it brings to project management and generally find that clients are very responsive towards it. Of course, for a client to truely embrace the agile approach they also need to be convinced that a fixed-bid pricing model will in the end work against that, and may not be in their best interest.

Another good point the article mentioned was the cost-saving benefits of virtualization, SaaS (Software as a Service), and cloud computing. I like to lump these together because when a company realizes the benefit of one and starts adopting it in one department, generally the benefits quickly become apparent and (where feasible)  the others are adopted as well. For a custom software company like Ayoka, clients that have adopted or are interested in these technologies have far less barriers  in their IT environment to deploying, administering, and maintaining new products and we can focus on what gives the best value to the customer instead of what can work within their IT spiderweb.

The point that really hit home with what I see on a daily basis was about maintaining legacy applications that are a huge cost center, especially for SMBs that can’t really afford to keep a full-time staff on hand yet need to be able to support the mission critical application. That’s where we can really help our clients cut costs and allow them to focus on their core business needs and have us manage the development and maintenance work on an as needed basis:

  • By providing an integration layer for that legacy application so that in-house IT staff can focus on providing actual value and deliver results to the line of business.
  • By moving the application to the cloud and basically reducing the need for in house management of the application.
  • Or by rewriting the application in a mainstream technology that the in-house IT staff can support.

MMI and InTouch™

January 26, 2009
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MMI Internetworking is a division of MMI Incorporated, a highly successful private label wholesale brokerage firm. MMI-Internetworking developed the InTouch™ software to facilitate the interaction of local governments and agencies with the people they serve, bringing services to citizens and efficiency to municipalities.

Software development technologies include Java, Jakarta / Apache Struts, Spring, Hibernate, Groovy on Grails, Oracle, MS SQL Server, and MySQL. Ayoka has enjoyed a multi-year relationship with MMI-Internetworking to deliver a number of projects, ranging from ERP data exchange to e-government products, including a CRM (customer relationship management) package, Code Enforcement application, and Work Order management application.

Agile development methods were used to promote collaboration and rapid software development for project participants, including folks in marketing, customer support staff, and select users from City governments.  Ayoka provides ongoing support for MMI and its customers.

“We originally planned to use them for heavy coding and testing. Now we’re using them on an ongoing basis. They design and develop all our new products and new features for our products.”
– Paul Nichols, Vice-President MMI Internetworking