There are many advantages to commissioning custom software. Custom solutions boost your business by streamlining workflow, patching weaknesses in conflicting systems, and even reducing business’s labor needs. What many forget to mention in this list of benefits is the supporting role custom software and its developers play in an emergency. Technological disasters of some kind are unavoidable for modern businesses. Between the complex supply lines, ecommerce sites, and borderless enterprise structures that businesses utilize to stay competitive, there are many opportunities for problems to develop. Whether your data is compromised by a hack or you suffer a catastrophic software failure, you need the best support available. Custom software and custom software developers can provide that.
Cyber-crime is responsible for more and more business emergencies. One of the best ways custom software can help in such an emergency is to prevent it from happening. The more widely a particular piece of software is used, the more hackers it will attract. Just as legitimate businesses look for the maximum payout for an investment of time, hackers aim to infiltrate software and applications that will give them a backdoor into the most private computers and business networks.
Using custom software doesn’t necessarily make you immune to all cyber-attacks, but it does afford an extra layer of protection. This applies to more than the programs built from scratch. Even if you choose a custom solution that is built on open source products, it will still be different enough to dissuade many hackers. After all, if a hacker goes to the extra effort of cracking your unique system, their payout begins and ends with your data. Finding a weakness in off the shelf solutions will open many more doors.
If your system goes down, no matter the reason, speed is imperative. Every moment you have to sit and wait for technical support to help solve the problem could equate to thousands of dollars of lost profit. They key to rapid recovery from a technological crisis is to have your emergency tech support arranged in advance. If the team has a chance to examine your system before anything goes wrong, they can shave precious minutes and hours off of repair times.
A traditional technical support team is unlikely to visit your business in person before an emergency to study your system in-depth. Usually, they work off of basic knowledge about your primary systems. Custom software actually slows them down.
No one understands software like custom software developers. If you hire them to build software, they will spend time researching your infrastructure. This gives them the insight they need to make the best software possible. It also gives them a high level of expertise in your business’s inner workings. Of course, they also literally create part of that infrastructure.
Custom software developers rarely limit their services to development. This is why they make such great emergency tech support teams. They can help prepare you for an emergency in other ways, however, that are just as important. Custom software developers are directly invested in the success of your infrastructure. This means they are proactive in offering support services that can help you get back on your feet faster.
Many custom software development companies offer emergency backup plans as part of their development packages. They guard your emergency backups so they will be ready whenever you need them. Again, this pairs well with emergency tech support services. Combining these two separate recovery steps saves you time, and it may also save money, which is important when you lose income due to technical failure. These custom software development companies usually offer a range of backup options. You should be able to find the right fit for the size and scale of your business. Since custom software development companies want you to return to them for upgrades in the future, their backup solutions are usually scalable.
Custom Software Developers Care as Much about Tech Disasters as You Do
As we mentioned above, custom software developers are directly invested in your success. Whether you have a catastrophic system failure, a data breach, or any other tech disaster, it’s in the custom software developers’ best interests to help you recover quickly. This makes them powerful allies when things go wrong. Your success supports theirs, so they are by far the most reliable and dedicated tech support available.
Having the right support is crucial for recovering from a disaster. Custom software can help you both before and after an emergency strikes. Custom products offer unique solutions to dissuade and defend against hackers. Emergency backups keep your most valuable data safe in case the worst happens. Custom software developers make the best tech support teams, too. In the end, it’s the developers’ commitment to your success that makes the difference. Custom products don’t just help you work better. They help you work safer.