Made in USA: Enterprise Application Services

software development Archives • Ayoka - Made in USA Enterprise Application Services

Software Development on a Deadline

April 28, 2020

Investing in custom software is a great way to make your business more efficient and effective. At Ayoka we provide custom software development services.

At Ayoka Sytems, we make custom software for clients in a wide range of industries. We specialize in software development for the retail, transportation, financial services, e-government, healthcare, and manufacturing industries. In order to have a successful business, custom software is the way to go. At Ayoka, we work with you to learn about your business and create software that helps you get the job done. We also pride ourselves on being able to provide you software at an affordable price. As a new business or a business looking to grow, you might need your custom software developed on a deadline. Read on to learn about how we can help you get custom software quickly.

Why Custom Software Development?

The idea behind custom software development is that the software will do exactly what your business needs to be effective and efficient. While out-of-the-box software can work in some situations, if your business is truly looking to grow and improve, custom software is the answer. The software is made specifically for your business. It is easily adaptable to any changes that need to be made. In addition, custom software is much more secure. Also, custom software can easily be made to fit the size of your company. A lot of off-the-shelf software is designed for large companies and may not work well with your business model.

Another great thing about custom software is that it can easily integrate with different departments of your business instead of each one working separately on different applications. If your business does not need fully customized software, semi-custom software is an option as well. This option can typically be designed faster as it is a smaller project.

Custom software will make your business better as a whole. Through more efficient and effective operations, you will be able to provide better support and services to your customers. Also, having custom software helps businesses avoid crashes. The software is extensively tested to make sure there are no bugs. If there is an issue, Ayoka is always available to help.

Early Delivery

Photo by Marcus Winkler on Unsplash

There are many reasons why companies have tight deadlines when it comes to software development. At Ayoka Systems, our mantra is that early delivery solves all problems. Often new businesses will want custom software as soon as possible so that they can get their business running quickly. Established businesses that are having issues with their current software might also want a quick turnaround for custom software development. Whatever the reason, at Ayoka, we are up for the job. We understand that you are under a time crunch, and we will work with you to meet your goals.

How Do We Do It?

Photo by Dylan Gills on Unsplash

We work hard to meet your deadlines because we understand how important your business is to you. We have found that the fastest and lowest risk way to meet a deadline is to come interview your team and propose a programming strategy for your input. There is no need to prepare anything for this interview; it is simply a way for us to get to know your business and software needs.

After the interview, we develop what we call a Detailed Design Document™ (DDD™) that outlines what your business goals are and how technology will help you meet those goals. Next, we will propose an agile spring release plan with milestone dates so that you know what to expect. During this whole process, let us take the stress off of you. We want you to focus on what you do best, which is running your business, while we take over the technological side. As mentioned above, going the semi-custom route will also cut down on design time. During the interview process, we will discuss with you what makes sense and whether semi-custom is a good option or if going the extra mile for fully customized software is more beneficial.

What Happens After the Software Development Deadline?

At Ayoka Systems, we strongly believe that once we hand over the custom software that our job is not done. We will provide support to help you get the software implemented into your day-to-day operations. Whether you have questions about access or employee training, we are here to help. In addition, as your company continues to grow, you might need tweaks made to the software to fit your expanding business. We are more than happy to further customize your software to best fit your current needs. Our goal is to continue providing you with software support long after we reach the development deadline.

Why Pick Ayoka Systems?

So many companies create custom software solutions – what makes Ayoka different? Our software is made in the USA. Rest assured that if you need support or instant help, you will not have to call a number that leads to an outsourced overseas call center. We meet with all of our clients to gain in-depth knowledge about your business objectives and how software can help you meet your goals. Our vision is to create custom software that is affordable for you and in the end positively affects the bottom line of your business.

Need custom software development? In a time crunch? Have no fear, Ayoka Systems is here. We are highly experienced in getting custom software developed in a turnaround time that works for you and your business. We work closely with you to determine goals and objectives, and then we create a plan to get things done on your timeline. After the deadline passes, we continue to provide software support to answer any questions you have. Our software is 100% USA made and comes at an affordable price. In addition, we have designed software for a plethora of businesses in different industries, so rest assured that we will know how to help your company. For more information about software development services, contact Ayoka Systems today.



Partnering with Universities for Innovation and Improving University Relations

April 7, 2018
Photo by harishs on Unsplash

Photo by harishs on Unsplash. Partnering with Universities for Innovation and Improving University Relations

Ayoka is a Texas custom software development company delivering world-class software solutions. From custom software development to Mobile app development, Ayoka excels in all areas and with exceptional quality. However, there is another defining dimension to Ayoka: a unique partnership with universities. Ayoka’s University Relations program not only empowers the students, but it also uniquely positions the firm in the application development market.

At Ayoka, we value innovation and cultivate a thriving and open environment. There is really no better way to achieve innovation than to empower the young minds at the colleges and universities. We partner with select universities that cultivate outstanding software engineers and software developers. Graduating students work with Ayoka’s experienced engineers and work on the latest technology while motivating each other.

Development Methodologies                         

While education is a must, experience provides yet another dimension for expansion to these young students. For example, students gain first-hand knowledge by intimately acquainting themselves with software development methodologies. In this way, they also benefit from project management experience. The combination of Ayoka’s experienced staff and creative young minds of university students is effectual for breeding innovation.

With the increasing advancement in software development, it is highly crucial that university students receive practical education as well. Ayoka bridges this gap for the upcoming software professionals through its University Relations program. For graduate students who compete to get into Ayoka’s University Relations program, this is the job opportunity of a lifetime. These highly competitive positions at Ayoka incorporate industry-experienced Masters and Ph.D. candidates into Ayoka’s culture.

Client Interaction

As mentioned before, students that enroll in Ayoka’s University Relations program receive personal experience with software development methodologies. They also get a chance to interact with customers and gain experience in client interaction. For example, these students often gauge the requirements from the clients. This involves them early in the process of software development.

One of the crucial aspects of software development is to translate customer requirements into reality through the software. Many times, there are discrepancies in the end product that need to be ironed out with the client. Getting experience in this realm for young students prepares them for the real work environment before they even embark on their first job. Our clients benefit from this experienced and enthusiastic team of software developers in making their web, e-commerce or enterprise software application a reality.

Ayoka’s Mentorship Program

Ayoka’s Mentorship Program assigns mentors from the  University Relations program, giving the students the unique ability to learn from the best. Ayoka’s Mentorship Program is designed to provide software developers the opportunity to receive training in and guidance with advanced technologies. For instance, mentors guide their mentees through specialized training programs. As a result, they are given the opportunity to immerse themselves in new challenges. In this open environment, students can ask questions and get feedback from their mentors which strengthen their commitment towards high-quality software. At Ayoka, we take pride in grooming world-class software professionals through our mentorship program.

CEO’s Commitment

Ayoka’s founder and CEO Eknauth Persaud proudly accepted the Technology Advocate award and cited his experience in the United States Marine Corps as the source for his commitment to young people and the American economy. “The Ayoka business model creates a software development environment that instills confidence, work ethic, and creativity to graduate students in technology while providing software development services to American entrepreneurs right here on our soil,” said Mr. Persaud, “This keeps America competitive both in education and on the global technology front.”

Ayoka is a trusted leader in the custom software development market. We provide enterprise-class solutions for small and mid-sized companies. These solutions involve various industries, such as e-commerce, manufacturing and distribution, finance, healthcare, and government industries. Using a unique business model that offers affordable software development Made in the USA, Ayoka has a track record of providing the personal care and attention often lacking in the application outsourcing industry. At Ayoka, we consider it a privilege to take part in some pretty astonishing custom software development projects. We particularly love having the chance to come in and build software from the ground up to launch a new business.

Ayoka’s Mission

Our mission is to develop enterprise applications, in the USA, that exceed the expectations of our clients, while maintaining competitive pricing. We’ve successfully built everything from complex enterprise business software to entirely innovative new mobile apps for startup companies. We accomplish this through a collaborative approach with our clients and focus on how the software aligns with your business. Call us today to discuss your custom software development, maintenance, and integration needs.

Why You Need System Integration if You Own a Retail Store

July 19, 2016
Photo by Alessandro Spataro on Unsplash

Photo by Alessandro Spataro on Unsplash

What is system integration?

The governing principles behind system integration are unity and simplicity. All the various subsystems that make a business run – such as sales, stock, marketing, finance, etc. – are bundled together into a single, streamlined system that offers a superior level of accessibility and communication. The custom software development behind system integration can be complex, but the principles of simplicity and unity remain the same.

Retailers stand to gain more from system integration than one might expect. Not only does system integration ease the complexities of multichannel selling, but it enhances financial returns through productivity and communication. (more…)

Custom Software Development Made In The USA

Photo by Thomas Kelley on Unsplash

Photo by Thomas Kelley on Unsplash

Decisions, decisions. The most important question growing business owners ask themselves is, “What type of software is best for my business?”

With hundreds of different types of software on the market, choosing the right one for your business can get tricky. It’s all a matter of choosing between outsourcing or insourcing. Outsourcing is when you obtain goods from a foreign supplier. Insourcing is just the opposite. Insourcing goods mean that you are using a local organization to produce goods or products. In other words, when you choose insourcing, you work with companies here in the US.

So, should you use outsourced software that has a 1-800 number on the back of the box? Or, should you create your own custom software made here in America? Both options have pros and cons, but when it comes down to it, using local software made here in the US is the better choice.

Here’s why.

Keep an eye on quality

It is easier to manage custom software built here in the US. Working closely with a local company can help reduce the amount of complications. It is easier to test the product and make changes before it goes to launch.

Here’s another thing you’ll love about working with local custom software developers.

Together you can work to create a special aspect designed specifically for your company’s needs; a secret sauce so to speak. This puts you ahead of your competitors and gives you the edge you need to succeed.


Getting a hold of a local developer is much easier than calling that 1-800 number to some unknown destination. Most companies you chose to work with are within driving distance instead of having to flying overseas. Also, frequent in-person meetings ensure everyone is on the same page.

Successful communication is key and local developers understand what it is like to run a business here in the states. Outsourcing can lead to miscommunication about your company’s goals. Another country may run things differently and not understand, or care to know, how you prefer to run your business.

Keep up with company growth

Your company is growing fast and there is no time to slow down. Outsourcing software and working with a large corporation overseas can make it tough for everyone to be on the same timeline. By working locally, you get to know the software developers you are working with and they can keep you on track.

And here is something else to consider.

There are no international loopholes to go through. Your product will get to you quickly without getting held up by international taxes or delivery obstacles. If you need your software immediately, you can pick it up or have it shipped overnight without any hold-ups.

Great customer service

Great customer service is always a plus when you team up with a company that is developing custom software. Your developers will train you and your employees how to use your new software. Working together shows loyalty, that the custom software developers care about your company.

But it doesn’t stop there.

Creating custom software in the US makes resolving any IT issues, a quicker turn around. A simple phone call directly to the company avoids any waiting and puts you at the front of the line. There is no third party needed when developing custom software locally. You save both time and money by avoiding working with a third party.

Know the people behind the product

The best part of working with custom software developers here in the states is the personal relationships you build together. You get to work with a developer on a first name basis who is always quick to respond. By that, you form a unique community that probably wouldn’t exist when working with a company overseas.

When comparing the strengths versus the weakness of the two options, you will love using custom software that is made right here in the US. Getting to know the company you chose to partner with makes for a strong working relationship. Custom software developers here in the US want you to succeed! You are all on the same team and have the same goals in mind.

The friendly and knowledgeable team at Ayoka is proud to offer applications and software made right here in the US. They go above and beyond to provide excellent customer service to business owners across the country. Contact Ayoka today and see what it is like to work with a true American company.

Three Signs You Need Custom Software Development

May 8, 2016
Photo by Tirza van Dijk on Unsplash

Photo by Tirza van Dijk on Unsplash

As Operations Manager, you are charged with making sure all aspects of your company run like a well-oiled machine. There are many tools you can use to make that happen, but sometimes your toolbox may seem overloaded, or worse, out of date. Here are three signs you need custom software development.

Technology is always advancing…without you

Technology is advancing at an exciting rate. If your business has a system that has been working the same way for years, it is often hard to change, but there may come a day when you realize that everyone in your industry has jumped on the technology train while you were left at the station. For some, that might mean finally adjusting your business operations and investing in software that can streamline of your business’s paperwork – from medical assessments to compliance reporting. For others, it might mean getting started in custom reports for your customers or collecting data from social media.

Now is an opportune time to consider custom software development. With custom application development, not only can your organization spring into the future, but software can be created specifically for your needs and for the data your company collects. Custom software design can also create solutions that helps you connect with your customers by utilizing the same technologies they do. This can help you stay relevant in their eyes and better understand what product or service would best meet their needs. If you see technology leaving you behind, it’s time to consider custom software development.

Current software can’t cut it

Another telltale sign that you need custom software development is that your current software is no longer supported (deprecated) or can’t seem to keep up with your current needs. Legacy software isn’t, in itself, a bad thing. It helps us with many established business tasks. For example, a custom windows application or desktop program works well if you are exclusively within your network, but falls short if you now want to use this functionality on a mobile device. Modernizing your legacy product into a more modular solution using custom programming can make this happen.

You shouldn’t have to use several different software products in order to get specialized data for your company, either. At Ayoka Systems, we work with your company to understand who you are, and we create software that can produce actionable data you need with efficiency and precision.

You need to be one step ahead

Custom software development can certainly give you a competitive edge – you don’t want to be competing against the leaders in your industry using the same old software available to everyone. If you invest in custom software development, you will gain an advantage because the software will focus on your business’s unique strengths and weaknesses.

In manufacturing, this is especially important. No company’s warehouse or procurement model is like any other’s, and you need software that can not only navigate your warehouse, but help it run more effectively and more efficiently.

Creative software engineering, performed in an open collaborative way with a local team,  is the way to go when it comes to helping your business thrive. Regardless of the reasons you choose to invest in custom software development, it will be one of the best decisions you can make to ensure your business is run more effectively, and that’s great for your bottom line.


October 22, 2009

In software development, it is no great secret that things don’t always go according to plan. It’s a stressful job, to say the least, especially when things go wrong. I would not be at all surprised to learn that there exists a positive correlation between software development and rates of trichotillomania.

So what puts a project at risk, and how do we plan to deal with these risks when they occur?
Steve McConnell, the patron saint of practical software development practices, eloquently identifies some of the common problems that bring software projects to ruin.



As McConnell points out, in software development, optimism can be deadly. An optimistic, can-do attitude often leads to the creation of impossible schedules that puts projects at risk of failure. In order to mitigate this risk, it’s imperative that developers and managers alike adopt a healthy, pessimistic attitude. Plan for the worst and aim for the best. Don’t ever rely on luck or good fortunes to see your team through to the end. Optimism and hope is not a replacement for solid planning and risk management.


Software development companies often bow to the pressures of their clients and rush through the requirements analysis and design phases. This is always a mistake. Many studies show that the cost of repairing requirements mistakes outweighs the cost of repairing implementation mistakes by several orders of magnitude. Spend the time to get requirements right before starting even the design phase of the software. In the long run, it will save your company a bundle. And don’t take just my (or McConnell’s) word for it – there is plenty of plenty peer-reviewed research demonstrating the validity of these claims.


Gold plating occurs when developers and managers add features to software to make it “better.” This often occurs past the requirements and design phase, where the implementation of a new feature is far more costly than it would have been had it been planned out in the initial phases of the software’s development. Customers, developers, and managers alike are all responsible for this. Each stakeholder should take different steps to manage this risk:

  • Developers: it is the developer’s job to explain to managers what is possible and what isn’t. As most developers know, what seems like a simple change on the surface (adding a button that performs some nifty function) sometimes requires substantial modifications to a whole subsystem. Accurately estimate the difficulty of any proposed change and make sure that your managers are fully aware of what functionality may be placed at risk by the change.
  • Managers: it is your job to determine how important a change is to the software’s “mission” since they are the ones most in touch with the customer’s point of view. If the change is a convenience change, leave it out. It’s often tempting to add nifty little features toward the end of a project, but the road to hell is paved with good intentions. On the other hand, if the change is absolutely vital to the mission’s success, explain this to the developers so that they don’t take a morale hit from going back and rewriting old code.
  • Customers: customers are an integral part of the development team and the whole reason behind the team’s existence. It is imperative for project success that the developers know precisely what requirements they need to fulfill. Customers should review requirements documents carefully before signing off on them and not hesitate to point out any mistakes. Remember that misunderstood requirements cost tens to hundreds of times more than implementation mistakes.


Project managers sometimes fall into the trap of viewing software development as an assembly line process. It leads to the idea that if a project is behind schedule, adding more developers to the team will automatically bring the company closer to the goal.

This sort of thinking is horribly and fundamentally wrong.

McConnell cites a number of studies demonstrating that not only does adding developers at mid-to-late phase during a project not increase productivity, it actually detracts from it. The reason for this is simple: in any complex project, it takes time to bring a new developer up to speed on both the domain knowledge and the project architecture. Existing developers on the team must then spend some of their time fixing the inevitable mistakes made by the new team member and attempting to train the new developer.

So how do we manage this? The answer is fairly simple. Build your team immediately and then involve them at every phase of the project. A developer who was involved in the requirements analysis and the design phase will be more productive than a developer who is starting out with little to no knowledge of the project’s intricacies. Involvement is the key.


This risk tends to apply more to developers than to project managers. We’re a technology-loving bunch, on the whole, and so when a new framework comes out that promises to make our lives easier, we’re almost instantly ready to jump onto the bandwagon. So optimistic are we that we’ll gain productivity from the new technology that we revise our software cost estimates to reflect the expected productivity gains.

This is dangerous.

Although new technology often does increase productivity, it is not possible to predict the sorts of things that can go wrong with a new technology. It is also important to factor in time for training on the new technology, a facet of a developer’s job which is often underestimated.

While nothing is intrinsically wrong with trying new technology, it is important to be conservative with cost estimates when walking on uncertain ground. This ties in to the risk of optimistic thinking, outlined above.


There are many other common types of risk that fall well beyond the scope of a blog post. The important thing for developers and managers to do is to sit down with one another and draft a risk management plan. The trite aphorism is telling: if you fail to plan, plan to fail. Determine at the beginning of a project what might go wrong and how best to deal with the situation should it occur.

Following this strategy will result in better software for customers, lower costs of development, and fewer grumpy developers.

Distractions in the Work Environment

August 25, 2009


The Problem

While many well-intentioned people tend to think of software development as a mechanical process—a mere transcription between thought and code—this is so far from the truth as to emit wry laughter from those more knowledgeable. A software engineer’s job is to continually and effectively derive solutions out of the void of abstract problem spaces: an inherently creative and often unpredictable task. It isn’t an easy job, and to perform it effectively requires hours of uninterrupted concentration.

The problem we face is that uninterrupted quiet time is slightly more difficult to acquire than five kilograms of plutonium. Most offices are set up as an open environment, which, all in all, is a Good Thing™. However, it can become problematic if the background noise is excessive or if co-workers too frequently stop by for visits. On hectic days, concentration is as hard to grasp as the memory of a dream after waking. How do developers compensate for these distractions?


If background noise is keeping you from concentrating, invest in a good pair of headphones. Don’t buy ear buds, as these will become uncomfortable after several hours and are less effective at blocking out extraneous sounds. Choose an ambient soundtrack that won’t distract you from your work. Classical music and trance are usually good choices in this respect. Just don’t choose something that’s going to put you to sleep after an hour (unless your management is especially tolerant of slumber).

If the problem is a co-worker (or even your boss) who is too often checking in on you or just stopping by to chat, honesty is the best approach. Simply say that you’re working hard and need to concentrate, and this is really all that is needed. It’s necessary to be clear about this because the difference between a complicated task and a mundane task is not at all apparent to someone who’s just glancing over your shoulder. Be clear about what you’re doing and why it’s important that you need to concentrate.

Music While You Code – A Distraction?

July 7, 2009

Several classes on software development practices will tell you that programmers are more productive in a quiet environment undisturbed by external forces. Distractions prevent a programmer from entering “The Zone,” which is a state in which the programmer is fully focused on the problem before them and its solution. Yet more than half of the developers that I know, myself included, listen to music while developing. Listening to music, even loud music, seems unable to inhibit a developer’s ability to enter the Zone.

From my own experience, listening to music while developing serves as a form of white noise. At times the office can be a noisy place, even if the noise is not directly connected to you. People discussing projects, the ringing of a phone. These and other sounds can serve as just enough of a distraction to interrupt a train of thought.

Listening to music, on the other hand, allows for me to mask these other sounds, and after listening to music for a while, my brain puts it in the background. More often than naught, I will have no idea what music has played while I’ve been coding or even realize that it has reached the end of my playlist. The music also serves as a good break from debugging hard to find glitches in code or when dealing with the quirks of software necessary to develop software.

I would be interested in hearing what other developers think of the issue. Is it a distraction or do you listen to music while coding for similar reasons?

Made to Order

April 18, 2008

Dallas Business Journal
by Margaret Allen Staff Writer

Custom software developer AYOKA LLC finds success

When software developers talk shop in San Francisco, they don’t typically brag about code they’re perfecting for a manufacturing company. It’s software for high-tech concerns that carries all the glory and cachet — not programming for heavy industry.

“It’s not sexy,” says Eknauth Persaud, founder and CEO of Ayoka LLC. But his Arlington-based custom software developer has found success by focusing on that niche.

Prior to launching Ayoka in 2004, Persaud worked for giant defense contractor Lockheed Martin and at other industrial companies. Through his on-the-job experience, Persaud saw a need by industrial companies for custom software applications to help them manage a variety of tasks: distribution, warehousing, logistics, customer orders, manufacturing flow and equipment automation, among other things.

“They are overlooked clients,” said Persaud, who moved from the West Coast to Dallas in 2002 to work as a software subcontractor on the automated baggage system for the new International Terminal at Dallas/Fort Worth International Airport.

Though high-tech companies are easily sold on the benefits of software, industrial companies are more conservative, Persaud said. They don’t buy software for the sake of buying software, but because they seek efficiencies on the shop floor and elsewhere in their operation.

Because he spoke their language, Persaud worked on showing manufacturing companies how to harness the power of technology. And that approach has paid off for Ayoka. In four years, the company has achieved a 370% compound growth rate. It employs 22 in Arlington; Persaud plans to hire another 16 employees this year and open a second office this fall in Richardson’s Telecom Corridor.

The entrepreneur won’t disclose specific sales figures, but says they range from $2 million to $5 million. Ayoka has been profitable since 2006.
The company has about 15 customers, whose revenue ranges from $5 million to several billion. One-third of the clients are large software developers outsourcing a smaller project; the remaining are industrial company end-users.

Offering such a wide range of custom applications is rare, according to Joe Crosswell, manager for the technology solutions group at the Texas Manufacturing Assistance Center in Arlington, a government-funded program that helps small- and mid-sized businesses improve their operations.
“That is hard to find,” Crosswell said of Ayoka’s services. “Those are truly custom applications, and there are only a few companies out there that do that. You have to really look to find them. Many companies will simply try to develop the capability in-house. The need has been around for years — there just hasn’t been anyone doing it.”

Persaud says much of his company’s growth is due to middle-market customers who want to keep their software development onshore, so as to control their intellectual property and be able to meet face-to-face with developers. That’s an important need for Ayoka as well.
“We want to be close to our customers,” he said. “Location matters in software development.”

Onshore Software Developer Competes with Offshore

February 1, 2008

An Onshore American ADM Model that Competes with Offshore’s Cost, Scalability, Flexibility, and Quality

February 2008
Outsourcing Journal
By Kathleen Goolsby, Senior Writer

In this article, Kathleen writes “I’ve been writing about outsourcing since 1998 and easily remember when it was remarkable to write about a company deciding to outsource its business process offshore. Over the past few years, that phenomenon has become mainstream and no longer really newsworthy, at least certainly in outsourcing initiatives of American businesses.

What’s remarkable now is a U.S. company that can compete with offshore service providers in cost, scalability and flexibility, quality, expertise, and time to market.

Enterprise software development outsourcing provider Ayoka, headquartered in Arlington, Texas, in the middle of the Dallas-Fort Worth Metroplex, has a unique model that makes its solutions scalable, cost-effective, etc., like offshore solutions. And it has the added benefit of a local presence throughout the United States.”

Lessons from the Outsourcing Journal:

  • Despite many success stories of companies using an offshore model for their outsourcing initiatives, there are companies that do not achieve their objectives by offshoring; and many that find “hidden” costs of managing such a relationship that they did not anticipate or underestimated.
  • Cultural fit is essential in an outsourcing relationship; yet it’s often very problematic and costly in the offshore model but is a benefit in the onshore model.
  • In its universities, rural communities, and other locations, the United States has huge overlooked resources that can provide effective outsourcing solutions and services as well as a local onshore presence.
  • Offshore application development and maintenance (ADM) works best with — and really requires — investment in technical management and relationship management.
  • Select a software development service provider with a solid track record of dynamic conversations with its clients, pushing back and asking questions and offering alternatives to make sure the project is designed at the outset to ensure it gets the client where it wants to go.
  • When customers and application development service providers together define the work correctly up front, the developers can make better decisions, which translates to lower costs because of doing the work correctly the first time.